Windows 7: help, NEED help analyzing crash dump file !!! PLEASE!

mattwell · 02 Oct 2011

ok so iv been getting random bsod lately and it is becoming more frequent however i do not have knowledge on reading dump files i was wondering if someone could analyze the dump file and explain wats wrong THANK YOU !! IF YOU ARE ABLE TO DO SO PLEASE ASK TO SEND THE DMP FILE

zigzag3143 · 02 Oct 2011

Quote: Originally Posted by mattwell

ok so iv been getting random bsod lately and it is becoming more frequent however i do not have knowledge on reading dump files i was wondering if someone could analyze the dump file and explain wats wrong THANK YOU !! IF YOU ARE ABLE TO DO SO PLEASE ASK TO SEND THE DMP FILE

It is you that needs to upload the DMP files

Here is how

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

mattwell · 03 Oct 2011

THANK YOU SOO MUCH HERE is the min dump folder Attachment 177802

mattwell · 03 Oct 2011

if you are able please also let me know how to fix this issue

**cluberti** · 03 Oct 2011

All of these dumps are pointing to the Marvell AHCI RAID driver:

Code:

7: kd> lmvm mv91xx
start             end                 module name
fffff880`010fa000 fffff880`01186000   mv91xx   T (no symbols)           
    Loaded symbol image file: mv91xx.sys
    Image path: \SystemRoot\system32\DRIVERS\mv91xx.sys
    Image name: mv91xx.sys
    Timestamp:        Wed Jun 30 21:55:14 2010 (4C2BF582)
    CheckSum:         00054DFC
    ImageSize:        0008C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

At this point, I'd strongly recommend installing a new driver for this (SATA6) for your EVGA 131-GT-E767. I looked on the drivers site, and it appears there's a driver package available from September 2011.

Windows 7: help, NEED help analyzing crash dump file !!! PLEASE!

help, NEED help analyzing crash dump file !!! PLEASE! problems?