|03 Oct 2011||#2|
| || |
We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
To ensure minidumps are enabled:
*Go to Start, in the Search Box type: sysdm.cpl Press Enter.
*Under the Advanced tab, click on the Startup and Recovery - Settings... button.
*Ensure that Automatically restart is unchecked.
*Under the Write Debugging Information header select Small memory dump (256 kb) in the drop down box (the 256kb varies).
*Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
Reboot if changes have been made.
|My System Specs|
|Similar help and support threads for2: Unknown crash|
|When using IE10 on Windows 7 x64, causes crash with unknown module||Browsers & Mail|
|Random BSOD crash unknown error||BSOD Help and Support|
|Unknown Crash||BSOD Help and Support|
|Unknown crash - no warning||BSOD Help and Support|
|unknown blue screen crash + deleted restore points HELP||BSOD Help and Support|
|Device Manager reports Unknown Device & explorer crash||Drivers|
|Our Sites ||Site Links ||About Us ||Find Us |
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd
All times are GMT -5. The time now is 04:29 AM.