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Windows 7: RAM related BSOD - Minidumps attached

03 Oct 2011   #1
GunboatDebater

Windows 7 Professional 32-bit
 
 
RAM related BSOD - Minidumps attached

Hey,

A friend of mine has a desktop system that's been working more or less perfectly for the last year, but is currently experiencing random failures. memtest86+ indicates that there may be a RAM problem, but it's intermittent. I've attached the minidump files-- could someone take a look and verify if this is a RAM related issue, or might it be software-based?

Many thanks!


My System SpecsSystem Spec
03 Oct 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by GunboatDebater View Post
Hey,

A friend of mine has a desktop system that's been working more or less perfectly for the last year, but is currently experiencing random failures. memtest86+ indicates that there may be a RAM problem, but it's intermittent. I've attached the minidump files-- could someone take a look and verify if this is a RAM related issue, or might it be software-based?

Many thanks!

Virtually all of these are memory management (probably caused by a driver)

These were caused by a memory exception. Please run these two tests to verify your memory and find which driver is causing the problem.


1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+



2-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
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 RAM related BSOD - Minidumps attached




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