BSOD IRQL Not Less Than or Equal


  1. Posts : 5
    Windows 7 Home Premium 64bit
       #1

    BSOD IRQL Not Less Than or Equal


    Original and current OS - Windows 7 Home Premium 64-bit
    OEM
    Age of system - About 3 months, but just installed 16GB RAM
    Age of OS - Never reinstalled, but repaired once

    Dump files and system health attached in rar.

    Computer BSODs randomly, doesn't matter if I'm playing TF2 or just writing up a lab report. I recently installed 16GB of RAM up from 4GB.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Chenna22 said:
    Original and current OS - Windows 7 Home Premium 64-bit
    OEM
    Age of system - About 3 months, but just installed 16GB RAM
    Age of OS - Never reinstalled, but repaired once

    Dump files and system health attached in rar.

    Computer BSODs randomly, doesn't matter if I'm playing TF2 or just writing up a lab report. I recently installed 16GB of RAM up from 4GB.
    Two immediate problems

    Avast and Norton are both known causes of BSOD's. I would remove both and replace with Microsoft Security Essentials.

    http://files.avast.com/files/eng/aswclear5.exe

    http://us.norton.com/support/kb/web_...080710133834EN

    Virus, Spyware & Malware Protection | Microsoft Security Essentials
      My Computer


  3. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Done. Is there anything else that could be a problem?
      My Computer


  4. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    Chenna22 said:
    Done. Is there anything else that could be a problem?
    It crashed again today with the same error code, and now I only have Microsoft Security Essentials installed instead of Norton and Avast.
      My Computer


  5. Posts : 1,360
    win7 ultimate / virtual box
       #5

    Chenna22 said:
    Chenna22 said:
    Done. Is there anything else that could be a problem?
    It crashed again today with the same error code, and now I only have Microsoft Security Essentials installed instead of Norton and Avast.
    post just your latest dmp files for analysis ?
      My Computer


  6. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    Attached, it blue screened once more while I ran the dump program.
      My Computer


  7. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    Blue screened at least 4 times since I last posted. win32k.sys, page fault in non paged area, and the IRQL blue screen again...
      My Computer


  8. Posts : 1,360
    win7 ultimate / virtual box
       #8

    did your problems start after you installed the new RAM ?
      My Computer


  9. Posts : 28,845
    Win 8 Release candidate 8400
       #9



    These were caused by a memory exception. Please run these two tests to verify your memory and find which driver is causing the problem.


    1-Memtest.

    *Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

    *Boot from the CD, and leave it running for at least 5 or 6 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.

    RAM - Test with Memtest86+



    2-Driver verifier

    I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

    In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
    Driver Verifier - Enable and Disable
      My Computer


 

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