Solved BSOD occurring randomly

D

DestinyTN

New member
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Ran Memtest86+ but no errors were detected; I've also tried updating a few drivers but so far nothing's worked. Sometimes I get the BSOD; other times my computer just restarts randomly. I don't remember installing anything recently that could be the cause of this.

I run Windows 7 Home Premium 64bit SP1. The original OS was Vista; 7 was obtained via an upgrade disk. My system is two years old. Since I don't have the retail disk, I haven't re-installed Windows or anything like that.

Thanks in advance for any help~
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz8.00 GB(1) ATI Mobility Radeon HD 5870 (2) ATI Mobil...
Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz
Motherboard
Alienware
Memory
8.00 GB
Graphics Card(s)
(1) ATI Mobility Radeon HD 5870 (2) ATI Mobility Radeon HD
Sound Card
(1) ATI High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP w2007
Screen Resolution
1680 x 1050 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD5000BPKX-00HPJT0 ATA Device (2) Kingston DataTraveler 2.0 USB Device (3) Kingston DataTraveler G3 USB Device
DestinyTN said:
Ran Memtest86+ but no errors were detected; I've also tried updating a few drivers but so far nothing's worked. Sometimes I get the BSOD; other times my computer just restarts randomly. I don't remember installing anything recently that could be the cause of this.

I run Windows 7 Home Premium 64bit SP1. The original OS was Vista; 7 was obtained via an upgrade disk. My system is two years old. Since I don't have the retail disk, I haven't re-installed Windows or anything like that.

Thanks in advance for any help~
Click to expand...

Old drivers and your Symantec (three years old)

These need updating
Code: 
mcdbus.sys    2/24/2009 6:34:07 AM        fffff880`05829000    fffff880`05865880    0x0003c880    0x49a3cd1f                        
point64k.sys    5/8/2009 4:53:29 AM        fffff880`0456e000    fffff880`0457c000    0x0000e000    0x4a03f309                        
nvlddmkm.sys    5/14/2009 4:48:07 PM        fffff880`0589a000    fffff880`063a1b00    0x00b07b00    0x4a0c8387                        
GEARAspiWDM.sys    5/18/2009 8:17:04 AM        fffff880`04424000    fffff880`04431000    0x0000d000    0x4a1151c0                        
nvstor64.sys    6/22/2009 6:23:37 PM        fffff880`00c00000    fffff880`00c3e000    0x0003e000    0x4a400469                        
SYMEVENT64x86.SYS    6/24/2009 4:19:12 PM        fffff880`040fc000    fffff880`04132000    0x00036000    0x4a428a40
How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
Click to expand...
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads


I would remove and replace the Symantec with Microsoft Security Essentials.

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN

Virus, Spyware & Malware Protection | Microsoft Security Essentials
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
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