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Windows 7: BSOD occurring randomly

05 Oct 2011   #1

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD occurring randomly

Ran Memtest86+ but no errors were detected; I've also tried updating a few drivers but so far nothing's worked. Sometimes I get the BSOD; other times my computer just restarts randomly. I don't remember installing anything recently that could be the cause of this.

I run Windows 7 Home Premium 64bit SP1. The original OS was Vista; 7 was obtained via an upgrade disk. My system is two years old. Since I don't have the retail disk, I haven't re-installed Windows or anything like that.

Thanks in advance for any help~

My System SpecsSystem Spec
.

05 Oct 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by DestinyTN View Post
Ran Memtest86+ but no errors were detected; I've also tried updating a few drivers but so far nothing's worked. Sometimes I get the BSOD; other times my computer just restarts randomly. I don't remember installing anything recently that could be the cause of this.

I run Windows 7 Home Premium 64bit SP1. The original OS was Vista; 7 was obtained via an upgrade disk. My system is two years old. Since I don't have the retail disk, I haven't re-installed Windows or anything like that.

Thanks in advance for any help~
Old drivers and your Symantec (three years old)

These need updating
Code:
mcdbus.sys    2/24/2009 6:34:07 AM        fffff880`05829000    fffff880`05865880    0x0003c880    0x49a3cd1f                        
point64k.sys    5/8/2009 4:53:29 AM        fffff880`0456e000    fffff880`0457c000    0x0000e000    0x4a03f309                        
nvlddmkm.sys    5/14/2009 4:48:07 PM        fffff880`0589a000    fffff880`063a1b00    0x00b07b00    0x4a0c8387                        
GEARAspiWDM.sys    5/18/2009 8:17:04 AM        fffff880`04424000    fffff880`04431000    0x0000d000    0x4a1151c0                        
nvstor64.sys    6/22/2009 6:23:37 PM        fffff880`00c00000    fffff880`00c3e000    0x0003e000    0x4a400469                        
SYMEVENT64x86.SYS    6/24/2009 4:19:12 PM        fffff880`040fc000    fffff880`04132000    0x00036000    0x4a428a40
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads


I would remove and replace the Symantec with Microsoft Security Essentials.

http://us.norton.com/support/kb/web_...080710133834EN

Virus, Spyware & Malware Protection | Microsoft Security Essentials
My System SpecsSystem Spec
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 BSOD occurring randomly





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