I have severe eye problems. If I do not respond to your postings, please PM another staff member for assistance.
Perfmon reports that your Microsoft Virtual WiFi Miniport Adapter is disabled. Please go into Device Manager, locate the problem devices, right click on them and select "Uninstall". Rebooting the computer should reinstall these devices if they are needed. If not needed, then they won't come back.
If they return and you don't want them, then please uninstall the software for this device so that they don't reappear. If you want them disabled - then enable them, update thier software/drivers
, then re-disable them.
There is only 1 memory dump in the uploaded files. If you're using some sort of disk cleaner, please stop using it while we're troubleshooting these problems.
Memory Management is a component of Windows. It's the part of the OS that manages your memory - both the RAM and the virtual memory. As such it doesn't have to be a physical problem, nor does it even have to be a memory problem. Most commonly it's a 3rd party driver
that has written information to memory in a place or way that's not allowed - so the computer crashes before it fries the memory. It's our job to figger out what that driver is - and then to fix the problems that it's causing.
In general, BSOD's are caused by things in this order:
- 3rd party (non-OS) drivers
- compaibility issues (in newly released OS's - this rapidly decreases as the OS matures) - I also include malware in this category, although it's exact placement in the list is debateable.
- hardware problems
- Windows problems
According to the systeminfo report, you haven't received an update since you installed SP1. Please visit Windows Update and get all available updates (you can disregard driver and language pack updates). There's between 50 and 70 updates available for most systems.
Internet Security apps can cause this sort of error - and often they don't leave any clue of it. In order to find out, please try this:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the antivirus software from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of the antivirus software using one of these free tools: Antivirus Uninstallers
install and update the free antivirus
- check to see if this fixes the BSOD's NOTE: NEVER
run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.
Also, your ATI video drivers are over a year old. We've seen problems recently with some ATI drivers - so I'd suggest that you update your system to the latest available driver from the ATI website ( Global Provider of Innovative Graphics, Processors and Media Solutions | AMD
Please also update these drivers: OLDER DRIVERS PRESENT IN THE DUMP FILES
- Create a System Restore Point prior to doing any of this. DO NOT
mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
- Please update these drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
- DO NOT
use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers:
If all of this doesn't fix things, then please post back and we'll try Driver Verifier with some special settings. BSOD BUGCHECK SUMMARY
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\100611-20670-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Oct 6 10:31:32.664 2011 (UTC - 4:00)
System Uptime: 0 days 0:16:42.851
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+46485 )
Bugcheck code 0000001A
Arguments 00000000`00041287 00000000`00000030 00000000`00000000 00000000`00000000
BiosVersion = F.26
BiosReleaseDate = 02/18/2011
CPUID: "Intel(R) Core(TM) i5 CPU M 480 @ 2.67GHz"