Diagonostics Question need help ASAP!!

Hi

Having computer issues so am running Dells Diagnostics Disk and have finished most of it but it just popped up with the below warning

"The next step requires that no medias in the drive. Please remove the media if there is any in the drive. Close the tray and press OK when you are ready. Press cancel to skip this step."

Problem I have is the diagnostics is being run off the CD since I can not boot my computer at all. So should I cancel this step being the CD is in the tray or is it safe to remove the CD without having to restart the whole diagnostics test???

scottish2 said:

Hi

Having computer issues so am running Dells Diagnostics Disk and have finished most of it but it just popped up with the below warning

"The next step requires that no medias in the drive. Please remove the media if there is any in the drive. Close the tray and press OK when you are ready. Press cancel to skip this step."

Problem I have is the diagnostics is being run off the CD since I can not boot my computer at all. So should I cancel this step being the CD is in the tray or is it safe to remove the CD without having to restart the whole diagnostics test???

Follow the directions and remove the cd

Before I do that though what will happen to this diagnostics as the CD contains the diagnostics

And if removed does it give you chance to replace it following the CD Drive test??

Actually scratch this as my friend whose been helping me came online again and he said to cancel that test and he's an engineer for Dell so.....but wasn't sure if he was on only reason I asked here but he said to skip that test as the CD has to be in for the diagnostics being it is running from the CD!!!

Often, boot CDs load all the required software into RAM and it then runs from there. Most likely, removing the disc would have been perfectly OK.
(Why didn't you just try it )

Corazon said:

Often, boot CDs load all the required software into RAM and it then runs from there. Most likely, removing the disc would have been perfectly OK.
(Why didn't you just try it )

Maybe cause it had taken me about 7-8 hours to get to that point and did not want to lose 7-8 hours of testing.

So you canceled the remainder of the test instead...I can sort of understand where you're coming from, but still, the onscreen instructions were pretty clear...

yes but it also gives you the option to cancel. So the test did not have to be completed either.

And friend of mine whose a Dell Computer Engineer later replied to me advising me to skip the test.

And it only skipped the DVD Drive test not the remainder of the test only that couple steps as it tested it a couple times so only that got canceled after thet is tested the rest of what was to be tested