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Windows 7: Diagonostics Question need help ASAP!!
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06 Oct 2011
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#1 | |
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Diagonostics Question need help ASAP!!
Hi
Having computer issues so am running Dells Diagnostics Disk and have finished most of it but it just popped up with the below warning Quote: "The next step requires that no medias in the drive. Please remove the media if there is any in the drive. Close the tray and press OK when you are ready. Press cancel to skip this step." Problem I have is the diagnostics is being run off the CD since I can not boot my computer at all. So should I cancel this step being the CD is in the tray or is it safe to remove the CD without having to restart the whole diagnostics test??? | My System Specs |
| System Manufacturer/Model Number Dell Inspiron N7010 - Laptop
OS windows 7 home 64 bit
Memory 6 GB
Mouse mouse pad
Hard Drives 1 - 600GB Drive - More to come later just running a system diagnostics at the moment so no access to that info at this moment.
Other Info Built in Speaker, Mic, Webcam, DVD/CD Drive, Card readers, Blue tooth wireless.
I have but are NOT plugged in at the moment. Microsoft Intellipoint Optical Mouse USB, Headphones, several external Hard drives.
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06 Oct 2011
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#2 | |
Win 8 Release candidate 8400 |
Quote: Originally Posted by scottish2  Hi
Having computer issues so am running Dells Diagnostics Disk and have finished most of it but it just popped up with the below warning Quote: "The next step requires that no medias in the drive. Please remove the media if there is any in the drive. Close the tray and press OK when you are ready. Press cancel to skip this step." Problem I have is the diagnostics is being run off the CD since I can not boot my computer at all. So should I cancel this step being the CD is in the tray or is it safe to remove the CD without having to restart the whole diagnostics test??? Follow the directions and remove the cd | | My System Specs | | System Manufacturer/Model Number HP Pavillion dv-7 1005 Tx
OS Win 8 Release candidate 8400
CPU 2@2.4
Memory 4 gigs
Graphics Card Nvidia 9600M
Sound Card HD built-in
Monitor(s) Displays 17" Wxga
Screen Resolution 1440x900
Cooling none
Internet Speed 45Mb down 5Mb up
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06 Oct 2011
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#3 | |
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Before I do that though what will happen to this diagnostics as the CD contains the diagnostics
And if removed does it give you chance to replace it following the CD Drive test?? | | My System Specs | | System Manufacturer/Model Number Dell Inspiron N7010 - Laptop
OS windows 7 home 64 bit
Memory 6 GB
Mouse mouse pad
Hard Drives 1 - 600GB Drive - More to come later just running a system diagnostics at the moment so no access to that info at this moment.
Other Info Built in Speaker, Mic, Webcam, DVD/CD Drive, Card readers, Blue tooth wireless.
I have but are NOT plugged in at the moment. Microsoft Intellipoint Optical Mouse USB, Headphones, several external Hard drives.
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06 Oct 2011
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#4 | |
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Actually scratch this as my friend whose been helping me came online again and he said to cancel that test and he's an engineer for Dell so.....but wasn't sure if he was on only reason I asked here but he said to skip that test as the CD has to be in for the diagnostics being it is running from the CD!!! | | My System Specs | | System Manufacturer/Model Number Dell Inspiron N7010 - Laptop
OS windows 7 home 64 bit
Memory 6 GB
Mouse mouse pad
Hard Drives 1 - 600GB Drive - More to come later just running a system diagnostics at the moment so no access to that info at this moment.
Other Info Built in Speaker, Mic, Webcam, DVD/CD Drive, Card readers, Blue tooth wireless.
I have but are NOT plugged in at the moment. Microsoft Intellipoint Optical Mouse USB, Headphones, several external Hard drives.
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06 Oct 2011
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#5 | |
Windows 7 Professional SP1 32-bit Fantasyland |
Often, boot CDs load all the required software into RAM and it then runs from there. Most likely, removing the disc would have been perfectly OK.
(Why didn't you just try it  ) | | My System Specs | | System Manufacturer/Model Number Custom-built
OS Windows 7 Professional SP1 32-bit
CPU Intel Core 2 Duo E6600 2.4GHz, overclocked to 2.7GHz
Motherboard Asus PL5D2
Memory 4GB DDR2-667 (4x1GB in dual-channel config)
Graphics Card nVidia GeForce 9800 GT
Sound Card Creative X-Fi XtremeMusic
Monitor(s) Displays Acer
Screen Resolution 1920x1200 (DVI)
Keyboard Standard
Mouse Microsoft wireless optical mouse
PSU Antec TruePower 2.0
Case Cooler Master Centurion
Cooling various fans
Hard Drives OCZ SSD Vertex Plus 60GB SATA (Firmware 3.55), 64MB cache
Hitachi HD321KJ SATA, 320GB, 7200rpm, 16MB cache
Internet Speed DSL; ~330KB/sec down, ~110KB/sec up
Other Info Have a laptop too :) (Compaq CQ60 also with Win7 Pro SP1 32-bit)
Drives in both systems:
C: - Windows 7 + apps. Pagefile is fixed size and located at the very end of the partition.
D: - various temp files/cache for Firefox and apps/games.
E: - videos, music, misc. storage, torrent downloads, etc.
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07 Oct 2011
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#6 | |
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Quote: Originally Posted by Corazon Often, boot CDs load all the required software into RAM and it then runs from there. Most likely, removing the disc would have been perfectly OK.
(Why didn't you just try it ) Maybe cause it had taken me about 7-8 hours to get to that point and did not want to lose 7-8 hours of testing. | | My System Specs | | System Manufacturer/Model Number Dell Inspiron N7010 - Laptop
OS windows 7 home 64 bit
Memory 6 GB
Mouse mouse pad
Hard Drives 1 - 600GB Drive - More to come later just running a system diagnostics at the moment so no access to that info at this moment.
Other Info Built in Speaker, Mic, Webcam, DVD/CD Drive, Card readers, Blue tooth wireless.
I have but are NOT plugged in at the moment. Microsoft Intellipoint Optical Mouse USB, Headphones, several external Hard drives.
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07 Oct 2011
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#7 | |
Windows 7 Professional SP1 32-bit Fantasyland |
So you canceled the remainder of the test instead...I can sort of understand where you're coming from, but still, the onscreen instructions were pretty clear... | | My System Specs | | System Manufacturer/Model Number Custom-built
OS Windows 7 Professional SP1 32-bit
CPU Intel Core 2 Duo E6600 2.4GHz, overclocked to 2.7GHz
Motherboard Asus PL5D2
Memory 4GB DDR2-667 (4x1GB in dual-channel config)
Graphics Card nVidia GeForce 9800 GT
Sound Card Creative X-Fi XtremeMusic
Monitor(s) Displays Acer
Screen Resolution 1920x1200 (DVI)
Keyboard Standard
Mouse Microsoft wireless optical mouse
PSU Antec TruePower 2.0
Case Cooler Master Centurion
Cooling various fans
Hard Drives OCZ SSD Vertex Plus 60GB SATA (Firmware 3.55), 64MB cache
Hitachi HD321KJ SATA, 320GB, 7200rpm, 16MB cache
Internet Speed DSL; ~330KB/sec down, ~110KB/sec up
Other Info Have a laptop too :) (Compaq CQ60 also with Win7 Pro SP1 32-bit)
Drives in both systems:
C: - Windows 7 + apps. Pagefile is fixed size and located at the very end of the partition.
D: - various temp files/cache for Firefox and apps/games.
E: - videos, music, misc. storage, torrent downloads, etc.
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07 Oct 2011
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#8 | |
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yes but it also gives you the option to cancel. So the test did not have to be completed either.
And friend of mine whose a Dell Computer Engineer later replied to me advising me to skip the test.
And it only skipped the DVD Drive test not the remainder of the test only that couple steps as it tested it a couple times so only that got canceled after thet is tested the rest of what was to be tested | | My System Specs | | System Manufacturer/Model Number Dell Inspiron N7010 - Laptop
OS windows 7 home 64 bit
Memory 6 GB
Mouse mouse pad
Hard Drives 1 - 600GB Drive - More to come later just running a system diagnostics at the moment so no access to that info at this moment.
Other Info Built in Speaker, Mic, Webcam, DVD/CD Drive, Card readers, Blue tooth wireless.
I have but are NOT plugged in at the moment. Microsoft Intellipoint Optical Mouse USB, Headphones, several external Hard drives.
Diagonostics Question need help ASAP!! problems? All times are GMT -5. The time now is 02:22 PM. |  |
