Probable BSOD when in sleep mode


  1. Posts : 3
    Windows 7 Home Premium 64bit
       #1

    Probable BSOD when in sleep mode


    I say "probable" because only the first time it occurred Windows, when rebooted, gave me a notice with "BSOD" in it and suggesting I posted it on the internet to find a solution.

    Anyways, the pc (apparently) keeps crashing - I suppose it shuts down - whenever it enters sleep mode; when I try to wake it up it just boots and asks me whether I'd like to use the safe mode.

    The OS is Windows 7 Home Premium 64bit and it came already installed; i bought this notebook less than a month ago so I'm pretty worried and I wonder why this happens.

    Sorry about my English if there are mistakes, and also if I forgot some important info.
      My Computer


  2. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #2

    Hi PepiZenzero welcome to SF :)


    ew_jubusenum.sys
    driver caused the crash\bsod


    Update it or uninstall it.


    The only information i found for this driver is here,


    Driver Backup - Backup your drivers instantly



    Finish
    with this step and post back with any results.
      My Computer


  3. Posts : 3
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    First of all thank you very much : )

    So, I suppose I don't really know how to update it; I tried just replacing the file with the one in the link you posted but leaving the pc alone for a while only resulted in another crash after it went in sleep mode.
    EDIT: Also, trying to update the driver through that window you open right-clicking on Computer and going to the Hardware tab etc. it just tells me the driver is up to date.

    Unistalling apparently worked - it did not crash again. The problem is, though, that I use that program to connect to the internet with my notebook and that's pretty much needed, so I don't really know what to do next.
      My Computer


  4. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #4

    I searched for this and if you want to stop the BSOD the only solution unfortunately is the completely unistall.
      My Computer


  5. Posts : 3
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Aww, that's quite unfortunate. But ok, I'll try to get another connection or something like that.

    Thank you for your time!
      My Computer


  6. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #6

    You are always welcome! :)
      My Computer


 

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