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Windows 7: BSOD Locale ID: 2057

07 Oct 2011   #1
Stany1983

Windows 7 Home Premium x64
 
 
BSOD Locale ID: 2057

I am having problems with BSOD, every time I leave my laptop, and come back to find it off, with a recovery notice when I log back into Windows. I think it may have something to do with the laptop going into sleep or hibernation mode, as I have never seen it happen when I'm at the computer.

Attached are my minidump and sysdata files.

I am running Windows 7 Home Premium x64 (OEM)
i7-2620 @ 2.7GHz
8Gb DDR3 1333MHz RAM
750Gb 7200RPM SATA HDD
GeForce GT555M 2Gb

I will be very grateful to whoever can help me with this problem, as my laptop is only a couple of weeks old! Many Thanks,
James Stansfield


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA800A68D510
BCP3: FFFFF80000B9C3D8
BCP4: FFFFFA8008401420
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\100711-15428-01.dmp
C:\Users\Stany\AppData\Local\Temp\WER-33618-0.sysdata.xml

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My System SpecsSystem Spec
.

07 Oct 2011   #2
panais

Windows 7 Ultimate 64bit SP1
 
 

Hi Stany1983 welcome to SF


ew_jubusenum.sys
driver caused the crash\bsod


Update it or uninstall it.


The only information i found for this driver is here,


Driver Backup - Backup your drivers instantly


Also update or uninstall this old software\driver lirsgt.sys part of a Copy Protection platform developed by Tages SA
http://www.tagesprotection.com/main.htm

Finish
with this step and post back with any results.
My System SpecsSystem Spec
08 Oct 2011   #3
Stany1983

Windows 7 Home Premium x64
 
 
Thank You

Many thanks for reviewing my problem so swiftly, I didn't expect a reply for a week or so!

I have deleted both the drivers you suggested - I had my suspicions about tages, but couldn't find the driver, as of course it was called something else. The first driver you mentioned, ew_jubusenum.sys was a driver for an internet dongle I'm using in Italy at the moment, but it's deletion doesn't seem to affect the operation of said dongle.

I'll give it a day or two, and let you know if I suffer the same problem again.

Many thanks,
James Stansfield
My System SpecsSystem Spec
.


08 Oct 2011   #4
panais

Windows 7 Ultimate 64bit SP1
 
 

""I'll give it a day or two, and let you know if I suffer the same problem again.""

Good idea!
My System SpecsSystem Spec
09 Oct 2011   #5
Stany1983

Windows 7 Home Premium x64
 
 
No Joy, I'm Afraid...

I thnk erhaps I spoke too soon. After restarting the laptop, my mobile internet dongle was no longer detected, due to the absence of ew_jubusenum.sys. I have tried rolling back to previous versions (I already had the latest version), and have yet to contact the manufacturer, but intend to do that this monring, in the hope that I can find a fix/patch for it.

Thank you for your help in this matter, but it looks like if I can't fix this driver, I'm just going to have to put up with the occasional crash until I leave Italy! It only seems tohappen when my laptop goes into hibernation anyway, so I'll adjust my power settings to never allow hibernation and see what happens.

Thanks again,
James Stansfield
My System SpecsSystem Spec
09 Oct 2011   #6
panais

Windows 7 Ultimate 64bit SP1
 
 

These days also another 2 new members had the same issue,unfortunately for this

the best solution is to completely remove the software\driver.
My System SpecsSystem Spec
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 BSOD Locale ID: 2057




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