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Windows 7: BSOD in normal mode after 40 mins use, & BSOD in safe mode

07 Oct 2011   #1

windows home premium 64 bit
 
 
BSOD in normal mode after 40 mins use, & BSOD in safe mode

Good day guys,

I've been encountering BSOD when i am using my laptop for at most 45 mins, even if i just left my unit with out any program running.. always going back to the user password.. which means it BSODed then restarted..
And when i try to open it in safe mode, blue screen occurs within seconds after i entered my password..

I've been following threads in this site hoping that i might find a similar case and a solution..no luck..

Hope someone could help me solve this problem..

I have also noticed that BSOD seldom happens when i'm connected to the net.. i don't know if it means anything, but i can use my laptop up to 5 hrs when connected to internet.

I have sent this unit to sony service center due to BSOD, i guess they just restored it to factory settings.. since when i got the unit back, i still have the same problem.. Also i have recently restored unit to factory setting.. but still the same problem..
below are system specs.. also attached docs.


- windows 7 home premuim
- original installed
- 64-bit operating system
- OEM
- unit bought last January 2011, (10 mos)
- intel pentium P6100 @2.00GHZ 2.00 GHZ
- age of harware(don't know how to look but i found "ACPIx64-based PC" was first install on 14/07/2009)
- Have done system restore (factory setting) last september 2011.

I certainly hope that someone could help me fix this problem..
Thank you...

ps. i can't upload the zip files for my problem.. always 0%.. can i ask for email address so that i could send my zip files.. cuz now i just can't upload it. it is only 1.81MB & max upload for rar/zip is 8MB..

heres details of the bsod..
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 76
BCP1: 0000000000000000
BCP2: FFFFFA80086A6B30
BCP3: 0000000000000033
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\093011-24336-01.dmp
C:\Users\Manoling\AppData\Local\Temp\WER-58235-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

My System SpecsSystem Spec
.

07 Oct 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by man82pras View Post
Good day guys,

I've been encountering BSOD when i am using my laptop for at most 45 mins, even if i just left my unit with out any program running.. always going back to the user password.. which means it BSODed then restarted..
And when i try to open it in safe mode, blue screen occurs within seconds after i entered my password..

I've been following threads in this site hoping that i might find a similar case and a solution..no luck..

Hope someone could help me solve this problem..

I have also noticed that BSOD seldom happens when i'm connected to the net.. i don't know if it means anything, but i can use my laptop up to 5 hrs when connected to internet.

I have sent this unit to sony service center due to BSOD, i guess they just restored it to factory settings.. since when i got the unit back, i still have the same problem.. Also i have recently restored unit to factory setting.. but still the same problem..
below are system specs.. also attached docs.


- windows 7 home premuim
- original installed
- 64-bit operating system
- OEM
- unit bought last January 2011, (10 mos)
- intel pentium P6100 @2.00GHZ 2.00 GHZ
- age of harware(don't know how to look but i found "ACPIx64-based PC" was first install on 14/07/2009)
- Have done system restore (factory setting) last september 2011.

I certainly hope that someone could help me fix this problem..
Thank you...

ps. i can't upload the zip files for my problem.. always 0%.. can i ask for email address so that i could send my zip files.. cuz now i just can't upload it. it is only 1.81MB & max upload for rar/zip is 8MB..

heres details of the bsod..
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 76
BCP1: 0000000000000000
BCP2: FFFFFA80086A6B30
BCP3: 0000000000000033
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\093011-24336-01.dmp
C:\Users\Manoling\AppData\Local\Temp\WER-58235-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.




My System SpecsSystem Spec
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 BSOD in normal mode after 40 mins use, & BSOD in safe mode




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