BSOD DRIVER_POWER_STATE_FAILURE ntkrnlpa.exe


  1. Posts : 1
    Windows 7 Professional SP 1
       #1

    BSOD DRIVER_POWER_STATE_FAILURE ntkrnlpa.exe


    Hello,

    Important: I posted this here as well, so please bump it with a short message (e.g. "processing") to avoid people working on it in parallel!

    Hello,

    I have a mean case of BSOD, a few times per day, usually happening during sleep of the laptop. I had some early after I started using my laptop on 1st July this year, and I now have them again since I upgraded my graphics driver to the latest version. However, I would not like to roll back to the previous one, because it had a lot of problems (e.g. OpenGL did not work) which the new one has solved. I suspect it is a driver crash, but don't have the required level of expertise to figure out where to go. I used BlueScreenView (which identified ntkrnlpa.exe as the culprit), and activated verifier, but that's as far as my skill tree reaches.

    Please have a look and advise me on how to proceed.

    Best regards,
    Janos



    ps: answers to the requested questions:
    Code:
    ╖ OS - Vista/ Windows 7 ?
    Win 7 Professional
    ╖ x86 (32-bit) or x64 ?
    x86
    ╖ What was original installed OS on system?
    same
    ╖ Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
    OEM
    ╖ Age of system (hardware)
    4 months
    ╖ Age of OS installation - have you re-installed the OS?
    no
    ╖ CPU
    Intel Core i7 CPU L640 @ 2.13 GHz 2.13 GHz
    ╖ Video Card
    Intel HD graphics, driver version 8.15.10.2413
    ╖ MotherBoard
    HP EliteBook2540p
    ╖ Power Supply - brand & wattage
    HP EliteBook2540p
    ╖ System Manufacturer 
    HP
    ╖ Exact model number (if laptop, check label on bottom)
    HP EliteBook2540p / WK303EA
      My Computer


  2. Posts : 5,705
    Win7 x64 + x86
       #2

    NOTE: I have severe eye problems. If I do not respond to your postings, please PM another staff member for assistance.

    Systeminfo report shows only 808 mB of free RAM (3 gB installed). I would suggest trimming your startups (MSINFO32 shows 35 startup items) and only running one program at a time. Do this until you can afford to have 4 gB or more RAM installed (64 bit OS - limit depends on mobo capacity).

    The memory dumps all point to your Intel Gigabit network drivers - so the first step will be replacing them with a fresh copy from the Intel Download Center ( http://downloadcenter.intel.com ) You may have the most up to date version installed - but you'll have to uninstall it and then install a fresh copy in order to see if it stops the BSOD's ( http://downloadcenter.intel.com/Deta...LM%22&lang=eng )

    Please be advised that this isn't the only "fix" - other possibilities include hardware problems with the NIC card (or other components), and problems with other network-aware programs (such as Internet Security applications).

    Also, your DameWare Virtual Keyboard Driver dates from 2007 - please replace it with an updated version or uninstall the program.

    BSOD BUGCHECK SUMMARY
    Code:
    
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\100711-18111-01.dmp]
    Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
    Debug session time: Thu Oct  6 10:20:58.872 2011 (UTC - 4:00)
    System Uptime: 0 days 4:14:56.748
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
    Bugcheck code 0000009F
    Arguments 00000003 87688680 8412dae0 887b9628
    BiosVersion = 68CSU Ver. F.09
    BiosReleaseDate = 03/09/2011
    CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2128
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\100611-25911-01.dmp]
    Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
    Debug session time: Thu Oct  6 04:13:06.426 2011 (UTC - 4:00)
    System Uptime: 0 days 18:21:27.154
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
    Bugcheck code 0000009F
    Arguments 00000003 87689b58 8412dae0 86cad520
    BiosVersion = 68CSU Ver. F.09
    BiosReleaseDate = 03/09/2011
    CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2128
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\100511-21840-01.dmp]
    Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
    Debug session time: Wed Oct  5 09:05:56.215 2011 (UTC - 4:00)
    System Uptime: 0 days 7:07:12.105
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
    Bugcheck code 0000009F
    Arguments 00000003 87680b58 84174ae0 868ef3e0
    BiosVersion = 68CSU Ver. F.09
    BiosReleaseDate = 03/09/2011
    CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2128
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\100511-25459-01.dmp]
    Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
    Debug session time: Tue Oct  4 16:22:42.943 2011 (UTC - 4:00)
    System Uptime: 0 days 14:21:26.108
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
    Bugcheck code 0000009F
    Arguments 00000003 87685b58 84174ae0 884eae58
    BiosVersion = 68CSU Ver. F.09
    BiosReleaseDate = 03/09/2011
    CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2128
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\100411-23244-01.dmp]
    Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
    Debug session time: Mon Oct  3 10:17:52.532 2011 (UTC - 4:00)
    System Uptime: 0 days 4:21:55.483
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
    Bugcheck code 0000009F
    Arguments 00000003 86a84680 83528ae0 8670ed30
    BiosVersion = 68CSU Ver. F.09
    BiosReleaseDate = 03/09/2011
    CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2128
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\100311-18470-01.dmp]
    Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
    Debug session time: Mon Oct  3 03:19:15.757 2011 (UTC - 4:00)
    System Uptime: 2 days 17:17:41.613
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
    Bugcheck code 0000009F
    Arguments 00000003 86a83680 83533ae0 8b45aab8
    BiosVersion = 68CSU Ver. F.09
    BiosReleaseDate = 03/09/2011
    CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2128
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\093011-18267-01.dmp]
    Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
    Debug session time: Fri Sep 30 08:57:56.844 2011 (UTC - 4:00)
    System Uptime: 0 days 5:47:27.562
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
    Bugcheck code 0000009F
    Arguments 00000003 86a81680 8353fae0 8b316100
    BiosVersion = 68CSU Ver. F.09
    BiosReleaseDate = 03/09/2011
    CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2128
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\093011-20155-01.dmp]
    Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
    Debug session time: Fri Sep 30 02:55:57.333 2011 (UTC - 4:00)
    System Uptime: 0 days 17:06:13.200
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
    Bugcheck code 0000009F
    Arguments 00000003 86a85680 8356fae0 86649678
    BiosVersion = 68CSU Ver. F.09
    BiosReleaseDate = 03/09/2011
    CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2128
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\092911-18064-01.dmp]
    Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
    Debug session time: Thu Sep 29 07:38:00.695 2011 (UTC - 4:00)
    System Uptime: 0 days 3:46:27.435
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  firefox.exe
    FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
    Bugcheck code 0000009F
    Arguments 00000003 86a89680 8078adb0 8ae2d390
    BiosVersion = 68CSU Ver. F.09
    BiosReleaseDate = 03/09/2011
    CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2128
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\092911-21637-01.dmp]
    Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
    Debug session time: Thu Sep 29 03:41:03.411 2011 (UTC - 4:00)
    System Uptime: 0 days 18:45:44.603
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
    Bugcheck code 0000009F
    Arguments 00000003 86a85680 83560ae0 8ad18de0
    BiosVersion = 68CSU Ver. F.09
    BiosReleaseDate = 03/09/2011
    CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2128
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\092811-22900-01.dmp]
    Built by: 7601.17640.x86fre.win7sp1_gdr.110622-1506
    Debug session time: Wed Sep 28 05:56:11.873 2011 (UTC - 4:00)
    System Uptime: 1 days 3:22:41.514
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
    Bugcheck code 0000009F
    Arguments 00000003 86a85680 83564ae0 868319f8
    BiosVersion = 68CSU Ver. F.09
    BiosReleaseDate = 03/09/2011
    CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2128
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\092511-20030-01.dmp]
    Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
    Debug session time: Sun Sep 25 11:20:47.705 2011 (UTC - 4:00)
    System Uptime: 0 days 7:27:57.480
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
    Bugcheck code 0000009F
    Arguments 00000003 86a89680 8352dae0 866b5220
    BiosVersion = 68CSU Ver. F.09
    BiosReleaseDate = 03/09/2011
    CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2128
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\091911-20014-01.dmp]
    Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
    Debug session time: Fri Sep 16 10:21:12.803 2011 (UTC - 4:00)
    System Uptime: 0 days 6:33:12.449
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
    Bugcheck code 0000009F
    Arguments 00000003 86a89b58 83545ae0 867da258
    BiosVersion = 68CSU Ver. F.09
    BiosReleaseDate = 03/09/2011
    CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2128
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\071911-20482-01.dmp]
    Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
    Debug session time: Tue Jul 19 05:47:07.423 2011 (UTC - 4:00)
    System Uptime: 0 days 5:10:55.124
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
    Bugcheck code 0000009F
    Arguments 00000003 86a81680 83527ae0 86321d08
    BiosVersion = 68CSU Ver. F.09
    BiosReleaseDate = 03/09/2011
    CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2128
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\071811-43040-01.dmp]
    Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
    Debug session time: Mon Jul 18 06:28:39.586 2011 (UTC - 4:00)
    System Uptime: 0 days 5:42:39.111
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  ntvdm.exe
    FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
    Bugcheck code 0000009F
    Arguments 00000003 86a7f680 8078adb0 865fdd18
    BiosVersion = 68CSU Ver. F.09
    BiosReleaseDate = 03/09/2011
    CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2128
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\071511-20826-01.dmp]
    Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
    Debug session time: Fri Jul 15 06:18:54.864 2011 (UTC - 4:00)
    System Uptime: 0 days 5:22:53.658
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  svchost.exe
    FAILURE_BUCKET_ID:  0x9F_3_e1k6232_IMAGE_pci.sys
    Bugcheck code 0000009F
    Arguments 00000003 86a7f680 8078adb0 860ba1d8
    BiosVersion = 68CSU Ver. F.09
    BiosReleaseDate = 03/09/2011
    CPUID:        "Intel(R) Core(TM) i7 CPU       L 640  @ 2.13GHz"
    MaxSpeed:     2130
    CurrentSpeed: 2128
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
      
      My Computer


 

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