| Windows 7: Random occasional BSODs on new W7 64-bit build |
07 Oct 2011
|
#1 | | Windows 7 Professional 64-bit |
Random occasional BSODs on new W7 64-bit build This is my first post so I hope I've done it correctly.
I bought a retail Windows 7 64-bit in September and installed it on my 8 month old PC which previously had run Windows XP Pro SP3 without a glitch.
Almost immediately I started getting random BSODs but persevered for 10 days or so but, knowing I had played around with various utilities to find appropriate Windows 7 ones, and had probably left legacy registry entries and possibly files I decided to do a full and clean rebuild.
I found I was still getting BSODs so did some digging and found various drivers, NIC, Graphics, USB3, sound, were out of date so downloaded and installed the new ones.
I also uninstalled and disconnected my Logitech Quikcam S7500 webcam in case that was a factor.
Up till yesterday morning I'd then gone almost 7 days without a BSOD - though I did get one PC freexe when it completely stopped, the mouse laser went out, had to power down and reboot. Then yesterday morning I got a BSOD, and again this afternoon while browsing this forum after preparing the diagnostics files - now recreated.
I've been using WhoCrashed to look at the dumps but they all seem to point to random modules and suggest a driver issue.
I've run MemTest86 for 2+ hours, ok. I've also run SFC /verifyonly and that ran clean.
I've attached the diagnostic zip file requested at the top of this forum and completed the system spec in my personal data. Basic spec is:
Intel 2.80 gigahertz Intel Core i5 760
Gigabyte Technology Co., Ltd. P55-USB3
NVIDIA GeForce GT 430
4 Gbytes memory
Any help on how to take this forward would really be appreciated. | My System Specs |
| System Manufacturer/Model Number Local PC Shop OS Windows 7 Professional 64-bit CPU 2.80 gigahertz Intel Core i5 760 Motherboard Gigabyte Technology Co., Ltd. P55-USB3 Memory 4 Gbytes Graphics Card NVIDIA GeForce GT 430 Sound Card Integrated Monitor(s) Displays Relisys 17" Screen Resolution 1280x1024 Keyboard DEC standard office, wired Mouse Basic Microsoft optical wheel mouse, wired PSU Not known Case Not known Cooling Not known Hard Drives 1 Tb Seagate ST31000528AS Internet Speed 8Mbits/second |
07 Oct 2011
|
#2 | | Windows 7 Ultimate 64bit SP1 |
Hi tpriest Update your Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC Realtek Finish with this and post back with any results. | My System Specs | | System Manufacturer/Model Number Custom Built by me. OS Windows 7 Ultimate 64bit SP1 CPU Intel Core 2 Quad Q6600 Motherboard Gigabyte GA-X38-DS4 Memory 2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL Graphics Card XFX RADEON HD 6850 1GB GDDR5 Sound Card 2/4/5.1/7.1-channel Realtek High Definition Monitor(s) Displays Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1 Screen Resolution 1366x768 in Desktop,1920x1080p in gaming and video Keyboard Wireless Logitech LX710 Mouse Logitech Wireless Gaming Mouse G700 PSU THERMALTAKE W0229 TOUGHPOWER XT 750W Case A-Case Twin Engine BB Cooling 3 x thermaltake smart case fan II + 1 arctic cooling fan Hard Drives C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 Internet Speed ADSL 12000 plus Other Info Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?
D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2 |
07 Oct 2011
|
#3 | | Windows 7 Professional 64-bit |
Thank you kindly sir.
The irony was that previous BSOD dumps didn't, when analysed by Whocrashed, indicate any specific driver, so I hadn't got round to look at the one that happened when I was creating the evidence files. Later when I did I saw a reference to that driver. Typical!
Despite having thought that I'd checked them all, I found that driver was out of date and have now downloaded and installed the new one. Then came here to see if there had been any thoughts.
I'll see how things go now.
Once again, many thanks. You guys really are helpful stars. | My System Specs | | System Manufacturer/Model Number Local PC Shop OS Windows 7 Professional 64-bit CPU 2.80 gigahertz Intel Core i5 760 Motherboard Gigabyte Technology Co., Ltd. P55-USB3 Memory 4 Gbytes Graphics Card NVIDIA GeForce GT 430 Sound Card Integrated Monitor(s) Displays Relisys 17" Screen Resolution 1280x1024 Keyboard DEC standard office, wired Mouse Basic Microsoft optical wheel mouse, wired PSU Not known Case Not known Cooling Not known Hard Drives 1 Tb Seagate ST31000528AS Internet Speed 8Mbits/second |
09 Oct 2011
|
#4 | | Windows 7 Ultimate 64bit SP1 |
Good news!
You are always welcome! | My System Specs | | System Manufacturer/Model Number Custom Built by me. OS Windows 7 Ultimate 64bit SP1 CPU Intel Core 2 Quad Q6600 Motherboard Gigabyte GA-X38-DS4 Memory 2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL Graphics Card XFX RADEON HD 6850 1GB GDDR5 Sound Card 2/4/5.1/7.1-channel Realtek High Definition Monitor(s) Displays Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1 Screen Resolution 1366x768 in Desktop,1920x1080p in gaming and video Keyboard Wireless Logitech LX710 Mouse Logitech Wireless Gaming Mouse G700 PSU THERMALTAKE W0229 TOUGHPOWER XT 750W Case A-Case Twin Engine BB Cooling 3 x thermaltake smart case fan II + 1 arctic cooling fan Hard Drives C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 Internet Speed ADSL 12000 plus Other Info Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?
D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2 |
09 Oct 2011
|
#5 | | Windows 7 Professional 64-bit |
Impeccably timed!
I had another BSOD about an hour ago, dump analysis no help, so, taking the advice giving in a thread Why does there seem to be more BSODs with Win 7? I started on the general forum, I intend - when time permits - to rebuild and only use Windows 7 installation drivers and those from Windows Update.
And then see what happens. | My System Specs | | System Manufacturer/Model Number Local PC Shop OS Windows 7 Professional 64-bit CPU 2.80 gigahertz Intel Core i5 760 Motherboard Gigabyte Technology Co., Ltd. P55-USB3 Memory 4 Gbytes Graphics Card NVIDIA GeForce GT 430 Sound Card Integrated Monitor(s) Displays Relisys 17" Screen Resolution 1280x1024 Keyboard DEC standard office, wired Mouse Basic Microsoft optical wheel mouse, wired PSU Not known Case Not known Cooling Not known Hard Drives 1 Tb Seagate ST31000528AS Internet Speed 8Mbits/second |
09 Oct 2011
|
#6 | | Windows 7 Ultimate 64bit SP1 |
Ok no problem | My System Specs | | System Manufacturer/Model Number Custom Built by me. OS Windows 7 Ultimate 64bit SP1 CPU Intel Core 2 Quad Q6600 Motherboard Gigabyte GA-X38-DS4 Memory 2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL Graphics Card XFX RADEON HD 6850 1GB GDDR5 Sound Card 2/4/5.1/7.1-channel Realtek High Definition Monitor(s) Displays Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1 Screen Resolution 1366x768 in Desktop,1920x1080p in gaming and video Keyboard Wireless Logitech LX710 Mouse Logitech Wireless Gaming Mouse G700 PSU THERMALTAKE W0229 TOUGHPOWER XT 750W Case A-Case Twin Engine BB Cooling 3 x thermaltake smart case fan II + 1 arctic cooling fan Hard Drives C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 Internet Speed ADSL 12000 plus Other Info Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?
D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2 |
27 Oct 2011
|
#7 | | Windows 7 Professional 64-bit |
Since my last post I've reinstalled Windows 7 several times, both 64-bit and 32-bit. All of the resultant systems have suffered from BSODs.
2 or 3 times (less frequently than BSODs) the PC freezes / locks / stops. Nothing happens, the mouse laser goes out. Has to be powered down and rebooted. One occured while preparing this post.
The most recent install went BSOD during the actual insdtall "Finalising Installation" phase, long before I'd had chance to do any localisation.. The dump from this is the earliest of those in the attached zip. This .zip contains all the dumps since that build, none of which, as far as I can see, point to any specific faulting item.
This installation BSOD made me think of hardware issues - despite the PC running XP Pro fine for 7 months.
I've twice run MEMTEST86 overnight - no problems found.
I've twice run Hiren's HDD Scan - no problems found.
I've reset the BIOS to Optimized Defaults - still BSODs.
I've swapped the memory modules round - still BSODs.
I've run on one of the two memory modules - still BSODs.
I've changed the BIOS Performance Enhance option from Turbo to Standard - still BSODs.
I'm beginning to run out of ideas as to what it might be.
A friend wondered if it was a 'bad' copy of Windows - it's the full retail version purchased from Amazon UK.
Any help/thoughts would be most appreciated. [Edit: I've also reset the BIOS to 'optimized defaults'.]
Last edited by tpriest; 28 Oct 2011 at 04:11 AM..
| My System Specs | | System Manufacturer/Model Number Local PC Shop OS Windows 7 Professional 64-bit CPU 2.80 gigahertz Intel Core i5 760 Motherboard Gigabyte Technology Co., Ltd. P55-USB3 Memory 4 Gbytes Graphics Card NVIDIA GeForce GT 430 Sound Card Integrated Monitor(s) Displays Relisys 17" Screen Resolution 1280x1024 Keyboard DEC standard office, wired Mouse Basic Microsoft optical wheel mouse, wired PSU Not known Case Not known Cooling Not known Hard Drives 1 Tb Seagate ST31000528AS Internet Speed 8Mbits/second |
28 Oct 2011
|
#8 | | Win7 Ultimate SP1 x64 / Windows 8 Pro / Android Mauritius |
Run Prime 95 to test your CPU. Carefully the instructions in this tutorial: CPU - Stress Test with Prime95. Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs). Post back with your results.
Note that this test may overheat the CPU, ensure proper cooling
If its not the CPU then the only option would be to replace the board. | My System Specs | | System Manufacturer/Model Number Custom Build OS Win7 Ultimate SP1 x64 / Windows 8 Pro / Android CPU Intel Core 2 Quad Q8200 OC'd 3.08GHz Motherboard Asus Rampage formula LGA775 Memory 8GB DDR2 900Mhz Graphics Card Zotac GTX 460OC 2GB GDDR5/Asus EN9600GT 1GB DDR3 PhyX Sound Card Supreme FX2 Monitor(s) Displays AOC 22' Screen Resolution 1680x1050 Keyboard Prolink keyboard Mouse Prolink optical mouse PSU Cooler Master GX 650W Cooling Cooler Master V6 + 3X fans Hard Drives 3X500GB hitachi, 2TB internal, 500GB Seagate FreeAgent, 640GB Samsung Internet Speed 1MiB/s Other Info 5.1 System + 2.1 System |
28 Oct 2011
|
#9 | | Windows 7 Professional 64-bit |
Maybe a silly (or naive) question. What is a normal reasonable maximum temperature to look out for? | My System Specs | | System Manufacturer/Model Number Local PC Shop OS Windows 7 Professional 64-bit CPU 2.80 gigahertz Intel Core i5 760 Motherboard Gigabyte Technology Co., Ltd. P55-USB3 Memory 4 Gbytes Graphics Card NVIDIA GeForce GT 430 Sound Card Integrated Monitor(s) Displays Relisys 17" Screen Resolution 1280x1024 Keyboard DEC standard office, wired Mouse Basic Microsoft optical wheel mouse, wired PSU Not known Case Not known Cooling Not known Hard Drives 1 Tb Seagate ST31000528AS Internet Speed 8Mbits/second |
29 Oct 2011
|
#10 | | Win7 Ultimate SP1 x64 / Windows 8 Pro / Android Mauritius |

Quote: Originally Posted by tpriest Maybe a silly (or naive) question. What is a normal reasonable maximum temperature to look out for? Around 80-85C | My System Specs | | System Manufacturer/Model Number Custom Build OS Win7 Ultimate SP1 x64 / Windows 8 Pro / Android CPU Intel Core 2 Quad Q8200 OC'd 3.08GHz Motherboard Asus Rampage formula LGA775 Memory 8GB DDR2 900Mhz Graphics Card Zotac GTX 460OC 2GB GDDR5/Asus EN9600GT 1GB DDR3 PhyX Sound Card Supreme FX2 Monitor(s) Displays AOC 22' Screen Resolution 1680x1050 Keyboard Prolink keyboard Mouse Prolink optical mouse PSU Cooler Master GX 650W Cooling Cooler Master V6 + 3X fans Hard Drives 3X500GB hitachi, 2TB internal, 500GB Seagate FreeAgent, 640GB Samsung Internet Speed 1MiB/s Other Info 5.1 System + 2.1 System Random occasional BSODs on new W7 64-bit build problems? All times are GMT -5. The time now is 04:19 AM. | |