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Windows 7: Random BSOD on new computer

07 Oct 2011   #1
daxelin

Windows 7 Ultimate x32
 
 
Random BSOD on new computer

I've had this computer for about 2 week.
The parts are all brand new and a friend of mine built it for me.
(He is really good at what he does and I don't doubt his ability)
But I've had at least 6 BSOD over the course of the 2 weeks which obviously is not good.
Here are my spec:

-Windows 7 Ultimate 32bit (full retail)
-Asus P8Z68 motherboard
-i5 2500k CPU
-4gb (2x2) Ripjaws 1600 DDR3 Ram
-Gigabyte Gtx560 1GB VGA card

those are the important ones.
If I've excluded something please let me know and I'll fix it up thanks.


My System SpecsSystem Spec
.
08 Oct 2011   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

* If you are overclocking it is recommended that you STOP!

* Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called dtsoftbus01.sys Virtual Bus Driver from DT Soft Ltd, that is notorious for causing BSODs.

Use this uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

On completion you can use this Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) in its place.
My System SpecsSystem Spec
08 Oct 2011   #3
daxelin

Windows 7 Ultimate x32
 
 

thanks I'll do as you advise.
But just to be clear, no I am not overclocking nor do I feel the need to do so.
My System SpecsSystem Spec
.

08 Oct 2011   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Good to hear that.
Well done!
My System SpecsSystem Spec
09 Nov 2011   #5
daxelin

Windows 7 Ultimate x32
 
 

I'm afraid I have to bump this thread because the issue has not resolved and it's getting quite frustrating to get random BSOD's when i'm watching movies or doing work (which I'd then lose most of).
Someone please take a look at the new reports to find the issue, I've already uninstalled deamon tools and installed magic iso but the problem persisted.
My System SpecsSystem Spec
13 Nov 2011   #6
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Annoying indeed. Here too.
The second DMP files are exactly the same as the first.
The are 2x lots in each dump, all the same date.
We want NEW DMP files please.
My System SpecsSystem Spec
13 Nov 2011   #7
zigzag3143

Win 8 Release candidate 8400
 
 

If you are still having crashes where are the new DMP files? Sorry my crystal ball in in being repaired.
My System SpecsSystem Spec
13 Nov 2011   #8
daxelin

Windows 7 Ultimate x32
 
 

Those are the new ones.
I repeatedly ran the BSOD dmp collector and it always came back with those dates.
I honestly don't know what the issue is there sorry. =(
My System SpecsSystem Spec
13 Nov 2011   #9
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by daxelin View Post
Those are the new ones.
I repeatedly ran the BSOD dmp collector and it always came back with those dates.
I honestly don't know what the issue is there sorry. =(

No problem

You may not have DMP collection enabled in user cp and you can collect DMPS in this way as well

We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
14 Nov 2011   #10
daxelin

Windows 7 Ultimate x32
 
 

I ran it in safe mode and the DMP files are still dated for the earlier date.
But here are the contents of minidump anyway.
Also my computer froze up whilst I was zipping the contents.
I waited for it to BSOD for around 6-8 minutes but instead it just regained function after that amount of time (I was in safe mode the entire time as well).
I'm sorry if this isn't what you're looking for.
My System SpecsSystem Spec
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