Windows 7: Bluescreen and appcrash. windows 7 32bit new laptop.

Natcracker · 08 Oct 2011

Iv'e been experiencing several appcrashes in firefox, chrome and assasins creed brotherhood... Aditionally a blue screen also

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 13321

last week ago, i reinstalled windows 7 because of the same problem. I havre updated drivers in my new laptop

i will attach minidump files.

hope you guys can help.... thanks

jcgriff2 · 08 Oct 2011

Hi -

You have a 2010 version of Avast installed. It needs to be removed.

Use Removal Tool - http://kb.eset.com/esetkb/index?page=content&id=SOLN146

Reboot upon completion. Install MSE - http://www.microsoft.com/en-us/secur...s/default.aspx

Atheros wifi driver listed as probable cause in 2 BSODs -

Code:

athr.sys Tue Jun 09 14:04:52 2009 (4A2EA444)

It predates Windows 7; needs to be updated - http://sysnative.com/0x1/DriverReference.html#athr.sys

The other dumps - 1 mentions DirectX (video related); another is memory related (invalid memory referenced, not necessarily bad RAM).

Check for updates for ATI video and Intel Graphics Accelerator. Also - Realtek Ethernet -

Code:

atikmpag.sys  Wed Feb 10 21:10:57 2010 (4B736731) - ATI
igdpmd32.sys  Fri Dec 18 14:31:33 2009 (4B2BD895) - Intel Graphics Accelerator 
Rt86win7.sys  Thu Feb 26 04:04:22 2009 (49A65B16) - Realtek NIC

http://sysnative.com/0x1/DriverReference.html#atikmpag.sys
http://sysnative.com/0x1/DriverReference.html#igdpmd32.sys
http://sysnative.com/0x1/DriverReference.html#Rt86win7.sys

Be sure to check system manufacturer's site for driver updates first.

Regards. . .

jcgriff2

`

BSOD SUMMARY

Code:


Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\100811-34679-01.dmp]
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Sat Oct  8 08:09:27.154 2011 (GMT-4)
System Uptime: 0 days 0:11:03.309
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x50_nt!CmpDereferenceNameControlBlockWithLock+d
Bugcheck code 00000050
Arguments 942d712c 00000000 8306d92d 00000002
BiosVersion = E1453IMS.11N
BiosReleaseDate = 09/23/2010
SystemManufacturer = MICRO-STAR INTERNATIONAL CO., LTD
SystemProductName = MS-1453
MaxSpeed:     2400
CurrentSpeed: 2393
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\100811-16692-01.dmp]
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Sat Oct  8 07:57:57.089 2011 (GMT-4)
System Uptime: 0 days 0:01:51.618
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_PROCESS::SafeAttach+10 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  ACBSP.exe
FAILURE_BUCKET_ID:  0xA_dxgmms1!VIDMM_PROCESS::SafeAttach+10
Bugcheck code 0000000A
Arguments 00000074 00000002 00000001 82eb0764
BiosVersion = E1453IMS.11N
BiosReleaseDate = 09/23/2010
SystemManufacturer = MICRO-STAR INTERNATIONAL CO., LTD
SystemProductName = MS-1453
MaxSpeed:     2400
CurrentSpeed: 2393
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\093011-35755-01.dmp]
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Fri Sep 30 11:39:48.090 2011 (GMT-4)
System Uptime: 0 days 3:51:32.245
BugCheck D1, {4, 2, 0, 886aab02}
*** WARNING: Unable to verify timestamp for athr.sys
*** ERROR: Module load completed but symbols could not be loaded for athr.sys
Probably caused by : athr.sys ( athr+3a5c1 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xD1_athr+3a5c1
Bugcheck code 000000D1
Arguments 00000004 00000002 00000000 886aab02
BiosVersion = E1453IMS.11N
BiosReleaseDate = 09/23/2010
SystemManufacturer = MICRO-STAR INTERNATIONAL CO., LTD
SystemProductName = MS-1453
MaxSpeed:     2400
CurrentSpeed: 2393
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
by jcgriff2     
             
         J. C. Griffith, Microsoft MVP   
             
           https://mvp.support.microsoft.com/profile/Griffith   

           www.sysnative.com
             
           www.jcgriff2.com 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

Windows 7: Bluescreen and appcrash. windows 7 32bit new laptop.

Bluescreen and appcrash. windows 7 32bit new laptop. problems?