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Windows 7: Random BSOD

08 Oct 2011   #1
kmcmillan1505

Windows 7 Pro 64 bit
 
 
Random BSOD

Hello all. I am new to this forum so I hope I hope I am completing this post correctly. I have just finished building a new Windows 7 Pro 64bit PC and am having random BSOD - no apparent pattern at all. Attached is the Windows_NT6_BSOD_jcgriff2 folder & the PERFMON HTML zip file. Any assistance is greatly appreciated.

Attachment 178390


My System SpecsSystem Spec
.
08 Oct 2011   #2
panais

Windows 7 Ultimate 64bit SP1
 
 

Hi kmcmillan1505


Update
these old software\drivers.


Gigabyte EasyTune6 driver
Welcome to GIGABYTE TECHNOLOGY


Virtual Serial Port driver for Blackberry
http://www.rim.com/products/



Finish
with the above steps and post back with any results.
My System SpecsSystem Spec
08 Oct 2011   #3
kmcmillan1505

Windows 7 Pro 64 bit
 
 

Thanks panais. I have updated the EasyTune 6 driver but I was unable to find an updated virtual serial port driver.
My System SpecsSystem Spec
.

08 Oct 2011   #4
panais

Windows 7 Ultimate 64bit SP1
 
 

If is not extremely necessary for you uninstall it.

Is too old and it may cause bsod.
My System SpecsSystem Spec
09 Oct 2011   #5
kmcmillan1505

Windows 7 Pro 64 bit
 
 
Another crash

Had yet another crash this morning. Apperas to be different from at least the last one.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 4105
Additional information about the problem:
BCCode: 109
BCP1: A3A039D8999466B4
BCP2: B3B7465EEC11360A
BCP3: FFFFF8000322305C
BCP4: 0000000000000001
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
My System SpecsSystem Spec
09 Oct 2011   #6
panais

Windows 7 Ultimate 64bit SP1
 
 

Did you followed the above steps?

Also upload the new minidump crash\bsod file.
My System SpecsSystem Spec
10 Oct 2011   #7
kmcmillan1505

Windows 7 Pro 64 bit
 
 
Still crashing

Hi panais - I completely uninstalled the EasyTune 6 and thought I had also uninstalled the virtual serial ports but when I looked in device manager they were still there. I have just uninstalled now. I have recreaded the minidump and perfmon files and they are attached. The other odd thing I've noticed is that 90% of the time it BS's, the system is idle - that is no one is using at the moment. Sometimes it BS's moments after startup and other times after a few hours of use, but almost always when it is not in use. Thanks for your help.

Attachment 178700
My System SpecsSystem Spec
10 Oct 2011   #8
panais

Windows 7 Ultimate 64bit SP1
 
 

Run 2-3 times the system-file-checker.


Then run RAM - Test with Memtest86+
leave to run overnight if possible.



Again post back the results.
My System SpecsSystem Spec
11 Oct 2011   #9
kmcmillan1505

Windows 7 Pro 64 bit
 
 

panais - I have not done the other suggestions as yet but left computer on overnight and all day today and NO crashes. Maybe the blackberry virtual serial ports was the culprit. I will follow your other suggestions as well but thought I would let the PC run to see if it crashes again. Keeping fingers crossed and will report back again tomorrow evening. Hope it's not premature but Thank You very much for the suggestions.
My System SpecsSystem Spec
12 Oct 2011   #10
panais

Windows 7 Ultimate 64bit SP1
 
 

Ok,no problem
My System SpecsSystem Spec
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