Random BSOD, IRQL not less or equal


  1. Posts : 4
    7 Home Premium 64 bit
       #1

    Random BSOD, IRQL not less or equal


    Gateway NV59 series laptop
    Intel Core i5 430m
    Windows 7 Home Premium 64-bit
    Original OEM version
    Laptop and Windows install are 1 1/2 years old

    Installed new RAM about a month ago. Ran fine until about a week and a half ago, started getting BSODs. Usually blue screens once after laptop has been on for 5 minutes or so. After reboot, runs fine until next boot or after going to sleep. Windows memory diagnostic showed no errors, Memtest just starts up, then system reboots.
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    collven said:
    Gateway NV59 series laptop
    Intel Core i5 430m
    Windows 7 Home Premium 64-bit
    Original OEM version
    Laptop and Windows install are 1 1/2 years old

    Installed new RAM about a month ago. Ran fine until about a week and a half ago, started getting BSODs. Usually blue screens once after laptop has been on for 5 minutes or so. After reboot, runs fine until next boot or after going to sleep. Windows memory diagnostic showed no errors, Memtest just starts up, then system reboots.
    Its very likely a RAM problem, dumps indicate Memory Corruption, you should replace that RAM if its still under warranty
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 0000000000001007, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80003602348, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    WRITE_ADDRESS:  0000000000001007 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    hal!HalCalculateScatterGatherListSize+5c
    fffff800`03602348 418c8300100000  mov     word ptr [r11+1000h],es
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff880031fd950 -- (.trap 0xfffff880031fd950)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff880031fdb70 rbx=0000000000000000 rcx=0000000000000937
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80003602348 rsp=fffff880031fdae8 rbp=0000000000000000
     r8=0000000000000930  r9=0000000000000007 r10=fffffa80092b8310
    r11=0000000000000007 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    hal!HalCalculateScatterGatherListSize+0x5c:
    fffff800`03602348 418c8300100000  mov     word ptr [r11+1000h],es ds:00000000`00001007=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff800030911e9 to fffff80003091c40
    
    STACK_TEXT:  
    fffff880`031fd808 fffff800`030911e9 : 00000000`0000000a 00000000`00001007 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
    fffff880`031fd810 fffff800`0308fe60 : 00000000`0000001f fffff880`0228809c fffff880`02294398 fffffa80`09323700 : nt!KiBugCheckDispatch+0x69
    fffff880`031fd950 fffff800`03602348 : fffff800`0360250a 00000000`00000007 fffffa80`092b8310 fffffa80`08f2c050 : nt!KiPageFault+0x260
    fffff880`031fdae8 fffff800`0360250a : 00000000`00000007 fffffa80`092b8310 fffffa80`08f2c050 fffffa80`09d399a0 : hal!HalCalculateScatterGatherListSize+0x5c
    fffff880`031fdaf0 fffff800`03602420 : fffffa80`08f2c050 00000000`00000007 fffffa80`08f2c050 fffff880`046bae6b : hal!HalBuildScatterGatherList+0xde
    fffff880`031fdb60 fffff880`046b9586 : fffffa80`08f2c050 00000000`00000000 fffffa80`08f2cd28 fffffa80`0b514900 : hal!HalGetScatterGatherList+0x44
    fffff880`031fdbc0 fffff880`046b6ea6 : fffffa80`0906fb20 fffffa80`08f2c050 fffff800`036023dc fffffa80`08f2c1a0 : USBPORT!USBPORT_Core_iMapTransfer+0x24a
    fffff880`031fdc40 fffff880`046a7f89 : fffffa80`08f2c050 00000000`00000000 fffffa80`08f2cd02 fffffa80`08f2cd28 : USBPORT!USBPORT_Core_UsbMapDpc_Worker+0x296
    fffff880`031fdca0 fffff800`0309d0ac : fffff880`031d5180 fffffa80`08f2cd28 fffffa80`08f2cd40 00000000`00000000 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
    fffff880`031fdcd0 fffff800`0308996a : fffff880`031d5180 fffff880`031dffc0 00000000`00000000 fffff880`046a7db0 : nt!KiRetireDpcList+0x1bc
    fffff880`031fdd80 00000000`00000000 : fffff880`031fe000 fffff880`031f8000 fffff880`031fdd40 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    
    STACK_COMMAND:  kb
    
    CHKIMG_EXTENSION: !chkimg -lo 50 -d !hal
        fffff80003602349 - hal!HalCalculateScatterGatherListSize+5d
        [ 8d:8c ]
    1 error : !hal (fffff80003602349)
    
    MODULE_NAME: memory_corruption
    
    IMAGE_NAME:  memory_corruption
    
    FOLLOWUP_NAME:  memory_corruption
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MEMORY_CORRUPTOR:  ONE_BIT
    
    FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT
    
    BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT
    
    Followup: memory_corruption
    ---------
      My Computer


  3. Posts : 4
    7 Home Premium 64 bit
    Thread Starter
       #3

    That's what I figured. Setting up an RMA now. Thanks.
      My Computer


 

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