BSOD when in Photoshop


  1. Posts : 1
    Widows 7 Ultimate x64
       #1

    BSOD when in Photoshop


    Hi! I've recently ( about 2 weeks ago) reformated and insalled windows 7 (x64 Ultimate) on a computer with few years old specs:

    CPU: AMD 64 X2 Dual Core 4400+ 2.31
    2gb ram
    80gb hdd
    motherboard GPU: NvidiaGeForce 6150SE nForce 430
    2 dvd drives

    I mainly see the BSOD when I'm in photoshop and most of the time listening to music/ youtube(through firefox) when doing so.

    I've also checked event viewer to no avail either. Any help would be greatly appreciated. I have attached the BSOD Collection and system health report.

    Thank you!
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    A hardware problem is the cause, either your CPu or RAM is defective

    Run Prime 95 to test your CPU. Carefully the instructions in this tutorial: CPU - Stress Test with Prime95. Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs). Post back with your results.

    www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

    RAM - Test with Memtest86+

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Yowan\Desktop\100911-59217-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Machine Name:
    Kernel base = 0xfffff800`02a4a000 PsLoadedModuleList = 0xfffff800`02c8f670
    Debug session time: Sun Oct  9 09:55:28.760 2011 (GMT+4)
    System Uptime: 0 days 0:00:43.570
    Loading Kernel Symbols
    ....................................................
    Loading User Symbols
    Mini Kernel Dump does not contain unloaded driver list
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa8002a2a8f8, 0, 0}
    
    Probably caused by : hardware
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa8002a2a8f8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_AuthenticAMD
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`02fb26f0 fffff800`02d0cc59 : fffffa80`02a2a8d0 fffffa80`01757040 00000000`00000017 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
    fffff880`02fb2c10 fffff800`02becf57 : fffffa80`02a2a8d0 fffff800`02c672b8 fffffa80`01757040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
    fffff880`02fb2c40 fffff800`02b545d5 : fffff800`02cc8ae0 00000000`00000001 fffffa80`02af9a20 fffffa80`01757040 : nt!WheapProcessWorkQueueItem+0x57
    fffff880`02fb2c80 fffff800`02ad1001 : fffff880`010cfe00 fffff800`02b545b0 fffffa80`01757000 ffffbb9f`ff0eda7f : nt!WheapWorkQueueWorkerRoutine+0x25
    fffff880`02fb2cb0 fffff800`02d61fee : 00180000`800000f0 fffffa80`01757040 00000000`00000080 fffffa80`01742040 : nt!ExpWorkerThread+0x111
    fffff880`02fb2d40 fffff800`02ab85e6 : fffff880`009e8180 fffffa80`01757040 fffff880`009f2f40 ffdddf77`ffae4677 : nt!PspSystemThreadStartup+0x5a
    fffff880`02fb2d80 00000000`00000000 : fffff880`02fb3000 fffff880`02fad000 fffff880`02fb22c0 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV
    
    BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR__UNKNOWN_PRV
    
    Followup: MachineOwner
    ---------
      My Computer


 

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