Quote: Originally Posted by clloyd21
I recently upgraded my computer with a new graphics card (GTX 550ti) and processor (Phenom II x 4 3.4ghz). Everything is fine but every so often, more specifically when playing high graphics games or when a lot is happening i get a blue dump screen..
Two different screens have happened to me so far, one that says something about IRQL_not less or equal and one saying memory management.
Now i have looked up the problem but everything seems so complicated, although I built the pc and know a lot about hardware I have no idea about software or errors in computers. I cannot for the life of me find anywhere that helps people that don't have a clue - step by step.
I hope this is the place!
Thanks in advance !
We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine. If you have uploaded DMPs before please only the new ones.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.