BSOD while logging in to email


  1. Markdilo2000
    Posts : 4
    Windows 7 32 bit
       New #1

    BSOD while logging in to email


    My machine crashed last night while logging into my interment mail. I saw the BSOD very briefly before it shut down. I started a startup repair almost 12 hours hours ago...is it normal to run that long? Should I let it go or force it off and try some of the steps I found in this forum? Please help.
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  3. panais
    Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       New #2

    Hi Markdilo2000 welcome to SF :)


    Follow these steps and upload here the crash\bsod folder.

    https://www.sevenforums.com/crashes-d...tructions.html
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  4. Markdilo2000
    Posts : 4
    Windows 7 32 bit
    Thread Starter
       New #3

    Thanks for the welcome and quick reply. I am unable to boot the machine so I am not sure how I will download the Dump collector exe.
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  6. panais
    Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       New #4

    Post here all your system specs.

    Laptop?Desktop?Psu,cpu,ram,motherboard........
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  7. Markdilo2000
    Posts : 4
    Windows 7 32 bit
    Thread Starter
       New #5

    Laptop. Windows® 7 Home Premium, 64-Bit,640GB 5400 RPM SATA Hard Drive, Intel pentium processor 2.10 GHz
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  8. panais
    Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       New #6

    "Auto Shutdown" sometimes occur from high temperatures.

    In this case keep the air flow and cpu cooler fan clean.

    Though try to run,

    System Restore

    --------------
    What laptop you have? hp,sony........?
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  10. Markdilo2000
    Posts : 4
    Windows 7 32 bit
    Thread Starter
       New #7

    It will not let me cancel the startup repair. Should I force it off?
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  11. panais
    Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       New #8

    12hours.

    Yes,shutdown,restart and try the system restore.
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