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Windows 7: BSOD Lightroom help.

11 Oct 2011   #1
jonscrazy

Windows 7 Ultimate x64
 
 
BSOD Lightroom help.

If anyone could take the time to look at this for me it would be greatly appreciated. The PC is crashing with use of lightroom. One particular time it happens I have noticed is when I am using a gradient filter.

Specs
amd phenom II x6 1090t
16 gigs of ram
64gb ssd crucial 4th gen I think


Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800DDB04F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\101111-15319-01.dmp
C:\Users\Emerald\AppData\Local\Temp\WER-38625-0.sysdata.xml

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LINK TO FILE
filehosting.org - download page for 100911-13556-01.dmp


My System SpecsSystem Spec
.
11 Oct 2011   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I can't help you but you can make it easier for those with the proper knowledge of this program can help you.
Go to the top of the page, User CP. In there you will see System Specs fill them out.This allows some one trying to help you from jumping around for your specs. Look at the lower left corner of my post System Specs and click on it. Every time I post it will be there for everybody that wants to help.
My System SpecsSystem Spec
12 Oct 2011   #3
IceCreamVan

Windows 7 Home Premium 64bit
 
 

Try sending the error message and dumps to the people who support Lightroom. Other fixes that may help but are not guaranteed to work are updating your graphics card drivers and Lightroom as well.
My System SpecsSystem Spec
.

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 BSOD Lightroom help.




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