BSOD Lightroom help.


  1. jonscrazy
    Posts : 3
    Windows 7 Ultimate x64
       New #1

    BSOD Lightroom help.


    If anyone could take the time to look at this for me it would be greatly appreciated. The PC is crashing with use of lightroom. One particular time it happens I have noticed is when I am using a gradient filter.

    Specs
    amd phenom II x6 1090t
    16 gigs of ram
    64gb ssd crucial 4th gen I think


    Additional information about the problem:
    BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA800DDB04F8
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\101111-15319-01.dmp
    C:\Users\Emerald\AppData\Local\Temp\WER-38625-0.sysdata.xml

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    LINK TO FILE
    filehosting.org - download page for 100911-13556-01.dmp
      My Computer
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  3. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #2

    I can't help you but you can make it easier for those with the proper knowledge of this program can help you.
    Go to the top of the page, User CP. In there you will see System Specs fill them out.This allows some one trying to help you from jumping around for your specs. Look at the lower left corner of my post System Specs and click on it. Every time I post it will be there for everybody that wants to help.
      My Computer
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  4. IceCreamVan
    Posts : 3
    Windows 7 Home Premium 64bit
       New #3

    Try sending the error message and dumps to the people who support Lightroom. Other fixes that may help but are not guaranteed to work are updating your graphics card drivers and Lightroom as well.
      My Computer
    Quote Quote

 

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