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Windows 7: BSOD after new video card installation

12 Oct 2011   #1

Windows 7 Home Premium 64bit
 
 
BSOD after new video card installation

I just installed a new video card (ATI RADEON HD 5670) and have been experiencing what seem to be random reboots on my computer. I have checked both the CPU temperature and purchased a new power supply (600 watt) and neither of these have helped. Here are my specs:


OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name WALLY
System Manufacturer Hewlett-Packard
System Model p6533w
System Type x64-based PC
Processor AMD Athlon(tm) II X2 250 Processor, 3000 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 6.04, 4/22/2010
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Wally\Robbie
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 5.00 GB
Total Physical Memory 5.00 GB
Available Physical Memory 2.93 GB
Total Virtual Memory 10.0 GB
Available Virtual Memory 7.76 GB
Page File Space 5.00 GB
Page File C:\pagefile.sys

And here is the BSOD message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800515F8F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\101211-25599-01.dmp
C:\Users\Robbie\AppData\Local\Temp\WER-78546-0.sysdata.xml

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And yes, Windows 7 came with this computer, it is only about a year old, and I have not installed it more than once. I have attached the files asked in the instructions.

My System SpecsSystem Spec
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 BSOD after new video card installation




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