Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random Crashes and computer shut offs

12 Oct 2011   #1

windows 7 64bit
 
 
Random Crashes and computer shut offs

hey there recently built a gaming pc and have had a few problems thought i had them figured out with bad ram but not the case something still messed up.anyway sorry in advance for the lack of info i tried,my computer after an hour if so just shuts off,the tempature on cpu stays at about 100f to 105f.so i run memtest86 for starters ran clean no errors,the i look online and some people say do a benchmark of pc i try to that then boom bsod before it even starts.i was using pcmark.so i tried to get minidump its not there for whatever reason.my specs on computer

hafx 942 case
i7 2600k sandy bridge
radeon 6970
fatality mobo preformance i think(if i had to say thats whats doing it lol)
antec 1200 psu
corsair vengance 4gig ram

ill post the bsod pictures but like a said could not get minidump files theres stuff in the file but it wont open and its not even the right date.

and i know i need to test my power supply thats one my next steps but i doubt its that

My System SpecsSystem Spec
.

13 Oct 2011   #2

Windows 7 Ultimate 64bit SP1
 
 

Hi ClinDiesel

Can you please upload for us the crash\bsod folder?

http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
13 Oct 2011   #3

windows 7 64bit
 
 

Yea not sure what it is exactly can you explain please
My System SpecsSystem Spec
.


13 Oct 2011   #4

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by ClinDiesel View Post
Yea not sure what it is exactly can you explain please
No problem

Click on this and follow the instructions >----> http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
13 Oct 2011   #5

windows 7 64bit
 
 

my bad i was using my ipad for these forums not sure if should turn my cpu on.but i did hope i did the zip right
My System SpecsSystem Spec
13 Oct 2011   #6

Windows 7 Ultimate 64bit SP1
 
 

Go to Check in C:\windows\minidump.(*.dmp) zip the minidump folder and upload it here.
My System SpecsSystem Spec
13 Oct 2011   #7

windows 7 64bit
 
 

k i swear nothing works right lol.im trying to zip it but saying is not found or dont have permisiion when i do.
My System SpecsSystem Spec
13 Oct 2011   #8

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by ClinDiesel View Post
k i swear nothing works right lol.im trying to zip it but saying is not found or dont have permisiion when i do.

Dont try to zip the minidump folder IN C:\windows\minidump

Read very very carefull this >----> Copy paste the minidump folder on the desktop. ON the desktop zip that minidump folder and upload it here.
My System SpecsSystem Spec
13 Oct 2011   #9

windows 7 64bit
 
 

sorry man im having a bad day thanks for being patient.im not this dumb usually now hope that works lol.trying to get that preform report also
My System SpecsSystem Spec
14 Oct 2011   #10

Windows 8.1 Pro x64
 
 

Please remove any unnecessary USB devices/components
A device attached to an USB port is causing issues
Code:
usbccgp.sys    usbccgp.sys+b7fae0    fffff880`06b94000    fffff881`06bb1000    0x000000010001d000    0x4ce7a673    20/11/2010 14:44:03
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Yowan\Desktop\101211-34055-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02e04000 PsLoadedModuleList = 0xfffff800`03049670
Debug session time: Thu Oct 13 06:00:58.819 2011 (GMT+4)
System Uptime: 0 days 0:22:33.536
Loading Kernel Symbols
...............................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800e4b2720, fffffa800e4b2a00, fffff800031848b0}

Probably caused by : csrss.exe

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800e4b2720, Terminating object
Arg3: fffffa800e4b2a00, Process image file name
Arg4: fffff800031848b0, Explanatory message (ascii)

Debugging Details:
------------------


PROCESS_OBJECT: fffffa800e4b2720

IMAGE_NAME:  csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: csrss

FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000374 - A heap has been corrupted.

BUGCHECK_STR:  0xF4_C0000374

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`077139c8 fffff800`0320b5e2 : 00000000`000000f4 00000000`00000003 fffffa80`0e4b2720 fffffa80`0e4b2a00 : nt!KeBugCheckEx
fffff880`077139d0 fffff800`031b899b : ffffffff`ffffffff fffffa80`0ebaab60 fffffa80`0e4b2720 fffffa80`0e4b2720 : nt!PspCatchCriticalBreak+0x92
fffff880`07713a10 fffff800`03138448 : ffffffff`ffffffff 00000000`00000001 fffffa80`0e4b2720 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x176d6
fffff880`07713a60 fffff800`02e7fed3 : fffffa80`0e4b2720 fffff880`c0000374 fffffa80`0ebaab60 fffffa80`0c7ea860 : nt!NtTerminateProcess+0xf4
fffff880`07713ae0 00000000`774215da : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`009ddca8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x774215da


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0xF4_C0000374_IMAGE_csrss.exe

BUCKET_ID:  X64_0xF4_C0000374_IMAGE_csrss.exe

Followup: MachineOwner
---------
My System SpecsSystem Spec
Reply

 Random Crashes and computer shut offs




Thread Tools



Similar help and support threads for2: Random Crashes and computer shut offs
Thread Forum
'Random' crashes with new built computer BSOD Help and Support
Random BLSC 0x50 New Computer, New Install; Random Program Crashes. BSOD Help and Support
Solved Computer crashes at random and won't boot Hardware & Devices
Random BSOD, shut down computer and can't get to users BSOD Help and Support
Computer Crashes at random and when hibernating. BSOD Help and Support
Green Pixels, Screen Freezes, Random Turn Offs? Graphic Cards

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:55 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33