Windows 7: Random Crashes and computer shut offs

ClinDiesel · 12 Oct 2011

hey there recently built a gaming pc and have had a few problems thought i had them figured out with bad ram but not the case something still messed up.anyway sorry in advance for the lack of info i tried,my computer after an hour if so just shuts off,the tempature on cpu stays at about 100f to 105f.so i run memtest86 for starters ran clean no errors,the i look online and some people say do a benchmark of pc i try to that then boom bsod before it even starts.i was using pcmark.so i tried to get minidump its not there for whatever reason.my specs on computer

hafx 942 case
i7 2600k sandy bridge
radeon 6970
fatality mobo preformance i think(if i had to say thats whats doing it lol)
antec 1200 psu
corsair vengance 4gig ram

ill post the bsod pictures but like a said could not get minidump files theres stuff in the file but it wont open and its not even the right date.

and i know i need to test my power supply thats one my next steps but i doubt its that

panais · 13 Oct 2011

Hi ClinDiesel

Can you please upload for us the crash\bsod folder?

http://www.sevenforums.com/crashes-d...tructions.html

ClinDiesel · 13 Oct 2011

Yea not sure what it is exactly can you explain please

panais · 13 Oct 2011

Quote: Originally Posted by ClinDiesel

Yea not sure what it is exactly can you explain please

No problem

Click on this and follow the instructions >----> http://www.sevenforums.com/crashes-d...tructions.html

ClinDiesel · 13 Oct 2011

my bad i was using my ipad for these forums not sure if should turn my cpu on.but i did hope i did the zip right

panais · 13 Oct 2011

Go to Check in C:\windows\minidump.(*.dmp) zip the minidump folder and upload it here.

ClinDiesel · 13 Oct 2011

k i swear nothing works right lol.im trying to zip it but saying is not found or dont have permisiion when i do.

panais · 13 Oct 2011

Quote: Originally Posted by ClinDiesel

k i swear nothing works right lol.im trying to zip it but saying is not found or dont have permisiion when i do.

Dont try to zip the minidump folder IN C:\windows\minidump

Read very very carefull this >----> Copy paste the minidump folder on the desktop. ON the desktop zip that minidump folder and upload it here.

ClinDiesel · 13 Oct 2011

sorry man im having a bad day thanks for being patient.im not this dumb usually now hope that works lol.trying to get that preform report also

**yowanvista** · 14 Oct 2011

Please remove any unnecessary USB devices/components
A device attached to an USB port is causing issues

Code:

usbccgp.sys    usbccgp.sys+b7fae0    fffff880`06b94000    fffff881`06bb1000    0x000000010001d000    0x4ce7a673    20/11/2010 14:44:03

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Yowan\Desktop\101211-34055-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02e04000 PsLoadedModuleList = 0xfffff800`03049670
Debug session time: Thu Oct 13 06:00:58.819 2011 (GMT+4)
System Uptime: 0 days 0:22:33.536
Loading Kernel Symbols
...............................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800e4b2720, fffffa800e4b2a00, fffff800031848b0}

Probably caused by : csrss.exe

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800e4b2720, Terminating object
Arg3: fffffa800e4b2a00, Process image file name
Arg4: fffff800031848b0, Explanatory message (ascii)

Debugging Details:
------------------


PROCESS_OBJECT: fffffa800e4b2720

IMAGE_NAME:  csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: csrss

FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000374 - A heap has been corrupted.

BUGCHECK_STR:  0xF4_C0000374

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`077139c8 fffff800`0320b5e2 : 00000000`000000f4 00000000`00000003 fffffa80`0e4b2720 fffffa80`0e4b2a00 : nt!KeBugCheckEx
fffff880`077139d0 fffff800`031b899b : ffffffff`ffffffff fffffa80`0ebaab60 fffffa80`0e4b2720 fffffa80`0e4b2720 : nt!PspCatchCriticalBreak+0x92
fffff880`07713a10 fffff800`03138448 : ffffffff`ffffffff 00000000`00000001 fffffa80`0e4b2720 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x176d6
fffff880`07713a60 fffff800`02e7fed3 : fffffa80`0e4b2720 fffff880`c0000374 fffffa80`0ebaab60 fffffa80`0c7ea860 : nt!NtTerminateProcess+0xf4
fffff880`07713ae0 00000000`774215da : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`009ddca8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x774215da


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0xF4_C0000374_IMAGE_csrss.exe

BUCKET_ID:  X64_0xF4_C0000374_IMAGE_csrss.exe

Followup: MachineOwner
---------

Windows 7: Random Crashes and computer shut offs

Random Crashes and computer shut offs problems?