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Windows 7: BSOD while installing The Witcher 2


13 Oct 2011   #1

Windows 7 Home Premium 64-bit
 
 
BSOD while installing The Witcher 2

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA80004F7CD0
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

While I was re-installing The Witcher 2, I came back into my room and noticed the computer had re-booted. Upon logging in, I noticed that I had a BSOD.

I've also noticed that several programs (Defraggler, Firefox, Steam, etc.) have been crashing more than usual.

This is my second BSOD in two days. I believe the first one had a BCCode of 50, though I'm not entirely sure.

I did a Windows Memory Diagnostic test and found that there were "hardware problems" (nothing specific was stated), so this may be causing my BSOD, but I have yet to test each stick individually/re-seat the RAM modules.

I have tried the test at my normal settings and at the BIOS defaults, only to find the problem still persists.

My computer info should be in my profile/signature/whatever, seeing as I recorded it upon registration.

Here is the file from the MiniDump, I would appreciate it if you could help me analyze the situation. Thanks.

My System SpecsSystem Spec
.

13 Oct 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by MrPlankton View Post
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA80004F7CD0
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

While I was re-installing The Witcher 2, I came back into my room and noticed the computer had re-booted. Upon logging in, I noticed that I had a BSOD.

I've also noticed that several programs (Defraggler, Firefox, Steam, etc.) have been crashing more than usual.

This is my second BSOD in two days. I believe the first one had a BCCode of 50, though I'm not entirely sure.

I did a Windows Memory Diagnostic test and found that there were "hardware problems" (nothing specific was stated), so this may be causing my BSOD, but I have yet to test each stick individually/re-seat the RAM modules.

I have tried the test at my normal settings and at the BIOS defaults, only to find the problem still persists.

My computer info should be in my profile/signature/whatever, seeing as I recorded it upon registration.

Here is the file from the MiniDump, I would appreciate it if you could help me analyze the situation. Thanks.

These were caused by a memory exception. Please run these two tests to verify your memory and find which driver is causing the problem.


1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+



2-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
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 BSOD while installing The Witcher 2




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