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Windows 7: BSOD on fresh installed system.

13 Oct 2011   #1
Nikkoelite

Windows 7 Ultimate x64
 
 
BSOD on fresh installed system.

Hello there fellow debuggers.

I just got a BSOD on a fresh installed Windows 7 professional x64 system. Therefore my GPU drivers and Soundcard drivers are up to date!

It happened when I was on YouTube and I opened a new video to play, at the time the video was supposed to Play/Load I got the BSOD with the error "SYSTEM_SERVICE_EXCEPTION".


I hope you can help me out, because I don't know how to do it myself.

Thank in advance!


My System SpecsSystem Spec
.
13 Oct 2011   #2
panais

Windows 7 Ultimate 64bit SP1
 
 

Hi

Please follow these steps and upload here the crash\bsod folder.

http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
13 Oct 2011   #3
Nikkoelite

Windows 7 Ultimate x64
 
 

I forgot to add the attachment, here it is tho! I uploaded it to my first post.



Quote   Quote: Originally Posted by panais View Post
Hi

Please follow these steps and upload here the crash\bsod folder.

http://www.sevenforums.com/crashes-d...tructions.html
Thank you I realised it myself after reading my thread hehe, thanks tho.
My System SpecsSystem Spec
.

13 Oct 2011   #4
panais

Windows 7 Ultimate 64bit SP1
 
 

You have just one minidump,not very helpful.

Though,

Update your Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC

Realtek

Finish with this and post back with any results.
My System SpecsSystem Spec
13 Oct 2011   #5
Beast52702

Win 7 64bit Ultimate
 
 

Minidump is pointing to "ntkrnlmp" or NT kernel, multiprocessing. This is most likely not the cause as this is a crucial windows process.

BugCheck 3B with exception code "0xc0000005"
This exception parameter usually points to a driver issue.

SYSTEM_SERVICE_EXCEPTION (3b)
Usual causes: System service, Device driver, graphics driver, memory

Please try to update all drivers.

Run memtest 86+ following all instructions. The program should be run to atleast 7 full passes.
RAM - Test with Memtest86+

Also, please enable driver verifier so that we can pinpoint the faulty driver. Follow the instructions carefully.
Using Driver Verifier to identify issues with Drivers


Post back with results and good luck,

MP
My System SpecsSystem Spec
14 Oct 2011   #6
Nikkoelite

Windows 7 Ultimate x64
 
 

Thank you guys I will check this when I get home from school and try your solutions.

Will report back!

Thanks
My System SpecsSystem Spec
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 BSOD on fresh installed system.




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