Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD out of nowhere

13 Oct 2011   #1
SlasherIT

Ubuntu 12.10
 
 
BSOD out of nowhere

Hi guys,

I left my laptop on then went to eat dinner and then watch a movie. After I came back to my laptop, I saw it was turned off. I turned it on, and logged in, and then it says the computer has recovered from a Blue Screen. First time in a while I get a BSOD on this laptop.

I'm using Windows 7 Home Premium 64 bit SP1, straight from the Windows 7 retail DVD. So yes, I installed Windows 7 myself over a HP OEM copy of Windows 7. Laptop was bought December 2009. If I can recall properly, I reinstalled the OS about during June or July, something like that. I can't really remember properly. Anyways, onto the info and logs.

Attached logs and perfmon zipped here: Attachment 179081

Help would be appreciated.

Thanks,
Slasher


My System SpecsSystem Spec
.
14 Oct 2011   #2
SlasherIT

Ubuntu 12.10
 
 

Sucks that noone responds to any of my threads lately...
My System SpecsSystem Spec
14 Oct 2011   #3
Jonathan_King

Windows 7 Professional x64
 
 

Hi there,

Unfortunately, the zip archive seems to be corrupt. What did you use to create it? You might try creating a new zip archive out of the report files, using the Windows tool (send to > new compressed folder) if you used a 3rd-party tool.
My System SpecsSystem Spec
.

14 Oct 2011   #4
SlasherIT

Ubuntu 12.10
 
 

Hey, thanks for responding. I appreciate it.

The zip opens for me fine. Let me compress with something else then.

Attachment 179193
My System SpecsSystem Spec
14 Oct 2011   #5
Jonathan_King

Windows 7 Professional x64
 
 

From the looks of things, your Atheros wireless adapter drivers were the cause of that BSOD. There may be an update available, seeing as the version you are running is from March 2010.
Code:
athrx.sys             Tue Mar 02 19:45:21 2010 (4B8DB121)
Unfortunately, Atheros does not release its drivers on its site; that is the job of the OEMs. Try installing HP's package: Atheros Wireless LAN Driver for Microsoft Windows 7 HP Pavilion dv6-2020ev Entertainment Notebook PC - HP Customer Care (United States - English)

...Summary of the dumps:
Code:

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Oct 13 17:26:29.844 2011 (UTC - 4:00)
System Uptime: 0 days 10:21:23.890
Probably caused by : pci.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x9F_3_athrx_IMAGE_pci.sys
BiosReleaseDate = 10/05/2010
SystemProductName = HP Pavilion dv6 Notebook PC
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
14 Oct 2011   #6
SlasherIT

Ubuntu 12.10
 
 

I am using the driver that you linked...

Would this driver work? Drivers for Atheros AR5009 and Windows 7

I hate companies that don't give out generic drivers...
My System SpecsSystem Spec
14 Oct 2011   #7
Jonathan_King

Windows 7 Professional x64
 
 

It sure is nice when chip manufacturers release their drivers to the public, but unfortunately that is not always the case.

I was unable to download any of the drivers from that site, but if you can, you might as well give them a shot. Be sure to use Device Manager to install them, rather than any EXE installer that might be included in the download. In case you don't know how, see: Driver Install - Device Manager
My System SpecsSystem Spec
15 Oct 2011   #8
SlasherIT

Ubuntu 12.10
 
 

I tried installing but I cannot select from the screen the AR5009. I can only select others such as the AR5008.
My System SpecsSystem Spec
15 Oct 2011   #9
Jonathan_King

Windows 7 Professional x64
 
 

I ran a search on all my old processed dumps files, and I found I had run a dump from a Lenovo G575 that had a version more recent than anything else. That driver can be downloaded here (direct link): http://download.lenovo.com/UserFiles...N1WLN87WW5.exe

If that doesn't work for some reason, you can always download it manually now that you know it's from a Lenovo G575.
My System SpecsSystem Spec
15 Oct 2011   #10
SlasherIT

Ubuntu 12.10
 
 

Ok thanks I'll try it. Would it be ok though to select the AR5008 for example instead of the AR5009 for the driver I found for it though?
My System SpecsSystem Spec
Reply

 BSOD out of nowhere




Thread Tools Search this Thread
Search this Thread:

Advanced Search



Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

й Designer Media Ltd

All times are GMT -5. The time now is 11:26.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App