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Windows 7: Computer not booting, startup repair won't work

14 Oct 2011   #1
vStone1K

Windows 10 Home 64-bit
 
 
Computer not booting, startup repair won't work

OK, first off, this all started happening only just a few days ago. I turned my pc on and it went straight to saying 'your computer cannot boot' or a message like that, and I was like, What??? So I went and used the startup repair which didn't work, and it asked me if I wanted to send the report to Microsoft and I did. Then it restarted, and for a split second it flashed a BSOD at me (which of course I couldn't see). So, it basically looped, and this time I chose the 'advanced options' and used the system restore, and luckily it booted into one of my earlier points. This worked, however, until you restart, the problem happens again (restart, BSOD, startup repair etc.) Anyway, I tried using a repair disc I made before this started happening, and that was exactly the same as using the pc without the cd. I tried starting in safe mode but I got a BSOD . Is there a way I can post the error report so I can show you guys? Please! I've tried absolutely everything! Please reply as quick as you can!


My System SpecsSystem Spec
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14 Oct 2011   #2
vStone1K

Windows 10 Home 64-bit
 
 

I forgot to tell you that I'm using the pc right now, but if I restart I'll have the BSOD problem. I also can't uninstall programs and my AV is telling me I've turned it all off! Is this a virus?
My System SpecsSystem Spec
14 Oct 2011   #3
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

What anti-virus are you using at the moment?

You can post your BSOD details here, but please use these instructions for doing this:

http://www.sevenforums.com/crashes-d...tructions.html

Regards,
Golden
My System SpecsSystem Spec
.

14 Oct 2011   #4
vStone1K

Windows 10 Home 64-bit
 
 

@Golden I'm using Norton 360. Yeah, I know people say it's bad but it does the job. But I still don't know about all the problems. I'll do what you said, and I'll post back.
My System SpecsSystem Spec
14 Oct 2011   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

Norton has been know to be a cause of BSOD's, but not all the time. Perhaps you might uninstall it temporarily (replacing it with a FREE one in the interim - try MSE) and see if you still have problems.

Regards,
Golden
My System SpecsSystem Spec
14 Oct 2011   #6
vStone1K

Windows 10 Home 64-bit
 
 

Finally got it done! Here you go:Attachment 179170
My System SpecsSystem Spec
14 Oct 2011   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

I'll see if a BSOD analysts can take a look at this for you, but in the meantime can you try my previous suggestion and see if that helps?

Regards,
Golden
My System SpecsSystem Spec
14 Oct 2011   #8
vStone1K

Windows 10 Home 64-bit
 
 

@Golden I might disable Norton completely and try MSE. I don't feel like reinstalling Norton, because my parents would not be too happy. I'll try it!
My System SpecsSystem Spec
14 Oct 2011   #9
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

If you don't uninstall Norton, you run the risk of it conflicting with MSE - if you really can't uninstall it, then better not to install MSE.

Lets just wait for a BSOD analyst to help.

Regards,
Golden
My System SpecsSystem Spec
14 Oct 2011   #10
vStone1K

Windows 10 Home 64-bit
 
 

@Golden I'm definitely not trying that again. I rebooted, startup repair took 3 tries, the first two took 10 minutes each, and the last one took half an hour. Sheesh! And it still failed. I reverted to my earliest restore point before I installed MSE. And Norton is working now. But, at startup on my desktop it said ASCTray.cpl is missing. But I also might know the culprit, because before I installed some registry cleaner it was working fine... I'm not entirely sure though. Any news from the BSOD analyst?
My System SpecsSystem Spec
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 Computer not booting, startup repair won't work




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