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Windows 7: Can someone identify what is causing my BSODs? Dump included.


15 Oct 2011   #1
time4fun

Windows Professional x64
 
 
Can someone identify what is causing my BSODs? Dump included.

Here's the dump. If anyone can isolate the problem I would really appreciate it. I have no idea what's causing these BSODs.

System Info:

HP HDX 16-1160us
  • C2D 2.4 P8600
  • 9600M GT
  • 6GB DDR2 RAM
  • Pushing 3 years old
Windows 7 Professional 64-bit
  • Fairly new re-installation, a few months old.
  • Retail



My System SpecsSystem Spec
15 Oct 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by time4fun View Post
Here's the dump. If anyone can isolate the problem I would really appreciate it. I have no idea what's causing these BSODs.

System Info:

HP HDX 16-1160us
  • C2D 2.4 P8600
  • 9600M GT
  • 6GB DDR2 RAM
  • Pushing 3 years old
Windows 7 Professional 64-bit
  • Fairly new re-installation, a few months old.
  • Retail
Photoshop caused a memory exception

These were caused by a memory exception. Please run these two tests to verify your memory and find which driver is causing the problem.


1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. http://www.memtest.org/#downiso

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+



2-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable




I would also remove and r4eplace AVG with Microsoft Security essentials

http://www.avg.com/ww-en/utilities

http://www.microsoft.com/security_essentials/





AND update the following drivers
Code:
RivaTuner64.sys    7/17/2007 12:13:42 PM        fffff880`0971e000    fffff880`09725000    0x00007000    0x469d14e6                        
Rt64win7.sys    2/26/2009 2:04:13 AM        fffff880`03cf0000    fffff880`03d22000    0x00032000    0x49a65b0d                        
HpqKbFiltr.sys    4/29/2009 6:48:30 AM        fffff880`03da8000    fffff880`03db4000    0x0000c000    0x49f85aae                        
enecir.sys    6/28/2009 7:17:30 PM        fffff880`03f81000    fffff880`03f9e000    0x0001d000    0x4a48243a
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference http://www.carrona.org/dvrref.html
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html
My System SpecsSystem Spec
16 Oct 2011   #3
time4fun

Windows Professional x64
 
 

I really appreciate the feedback. Thank you very much. I will report back with results.
My System SpecsSystem Spec
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 Can someone identify what is causing my BSODs? Dump included.




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