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Windows 7: BSOD caused ataport.sys Windows 7

15 Oct 2011   #1

Windows 7 Ultimate 32 bit
 
 
BSOD caused ataport.sys Windows 7

Some days ago I got a problem about the 100% usage of the CPU . Searched on google and found out that it could be a malware problem. After that I followed some tips of getting rid of it. Downloaded andInstalled House call to see if there realy was a malwarea free virus scanner that was REALLY helpful (4 that I made a donation to them). It got rid of too many problems that were causing my problem. Meanwhile I didn't have a real antivirus and after this I decided to download a new one. I choose Kaspersky for a 30 day evaluation. It didn't do nothing special to me but it was there 4 some useless notifications. After reapiring my CPU problem , the next day I opened my PC but after 10 min after I log in , it Black screened with ataport.sys causing the problem with 0x0000008e. I restarted but same problem. After almost a day i cannot even use the mouse in that ~10 minutes.Hopefully I have another partition of Win 7 installed (I'm using that to write this post). Searched google but no solutions like my case.

I'm a noob with this technical parts of BSOD . If u need any info about my laptop feel free to ask (im new with this) any help will be realyyyyyyyyyyyyy appreciated by me . Thnx in advance

My System SpecsSystem Spec
15 Oct 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by cvb007 View Post
Some days ago I got a problem about the 100% usage of the CPU . Searched on google and found out that it could be a malware problem. After that I followed some tips of getting rid of it. Downloaded andInstalled House call to see if there realy was a malwarea free virus scanner that was REALLY helpful (4 that I made a donation to them). It got rid of too many problems that were causing my problem. Meanwhile I didn't have a real antivirus and after this I decided to download a new one. I choose Kaspersky for a 30 day evaluation. It didn't do nothing special to me but it was there 4 some useless notifications. After reapiring my CPU problem , the next day I opened my PC but after 10 min after I log in , it Black screened with ataport.sys causing the problem with 0x0000008e. I restarted but same problem. After almost a day i cannot even use the mouse in that ~10 minutes.Hopefully I have another partition of Win 7 installed (I'm using that to write this post). Searched google but no solutions like my case.

I'm a noob with this technical parts of BSOD . If u need any info about my laptop feel free to ask (im new with this) any help will be realyyyyyyyyyyyyy appreciated by me . Thnx in advance

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
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 BSOD caused ataport.sys Windows 7





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