Random Freezing for Notebook ASUS F6VE Windows 7 Professional 32bit

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  1. Posts : 32
    Windows 7 Professional 32bit
    Thread Starter
       #31

    Additional information for the updates that were installed.

    Attachment 182582
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #32

    devower said:
    Additional information for the updates that were installed.

    Attachment 182582
    Is Skype the only problem now? What version of Skype?
      My Computer


  3. Posts : 32
    Windows 7 Professional 32bit
    Thread Starter
       #33

    I'm using the latest skype version no idea where I could check it,

    Skype is not the only 1 that is giving problems.

    - Viewing Videos causes freeze
    - Warcraft 3 causes freeze
    - Playing Zuba Blitz on facebook causes freeze


    Using these programs alone can cause freeze

    The freeze are intermittent and does not gives any signs before it freeze.


    These problems does not occur without SP1, all these programs I had used before SP1, and was perfectly fine for at least a week, until today when I updated SP1 and the freezing problems occurs no doubt it's SP1 (KB97632) or KB97602 that is the cause of the problem that causes incompatability to my system at least.
      My Computer


  4. Posts : 32
    Windows 7 Professional 32bit
    Thread Starter
       #34

    I uninstalled SP1 without reformatting and currently for 7 hours no freezing has occurred.
      My Computer


  5. Posts : 32
    Windows 7 Professional 32bit
    Thread Starter
       #35

    Hi Zigzag,

    I'd done most of the troubleshooting on my part and found that SP1 is the most likehood or at least 100% is something in SP1 that had been causing my computer to freeze randomly/intermittently for the past 4 months.

    It had been more than a day since I uninstalled SP1 and everything was alright.

    Now I am unable to get any updates pass SP1 cause once SP1 is installed freezing will occur.

    Should I stay on windows 7 (Without SP1) or any other advice could be given, or any alternatives to windows update, since it's not recommended for me not to update Windows 7.


    I saw this http://social.technet.microsoft.com/...0-25e28ce9e786
    Windows 7 Ultimate 64bit freezes randomly

    And the hotfix had been released

    On the previous try dated 3 weeks ago, when I first posted here, I had installed the hotfix that was released however freezing still occurs after installation of that hotfix.
    http://support.microsoft.com/kb/2575077

    devower said:
    Here's my computer Specs

    Model: Asus F6VE

    Processor : P8800 @2.66GHz
    Installed Ram: 4 GB (3GB Usable)
    Graphics: ATI HD4570

    System Type: Windows 7 Professional 32bit

    The Random Freezing occurs since July/August 2011, it occurs when I used Skype/Gaming/Browing videos streaming, since thats the major things I do.

    I had formatted my laptop and installed a new copy but Doesnt help. The probelm had already occurred 2 months.

    So I bought down to ASUS since it was under warranty.

    Ram: Tested ok
    HDD : Tested ok

    Firstly, the system was running fine, so they did a format but when I bought it home, the freeze occured,

    Then they changed the hard disk even though it was tested ok, but the freeze occurred.

    Followed by the whole motherboard was changed, and yet the freeze occur

    So I was told not to install and drivers, using the generic drivers that were already installed in my system + the latest ATI driver, it was working fine, for 2 days,

    However I noticed after the windows update where SP1 was installed, my system starts to freeze again. I downloaded the hotfix but doesnt help, anyone have any idea what to do next or could it be other hardware failure?
    Last edited by devower; 08 Nov 2011 at 04:00.
      My Computer


  6. Posts : 10,994
    Win 7 Pro 64-bit
       #36

    Hello devower. Please accept my apology for jumping in. I'm not trying to replace zigzag.

    In going through your posts I didn't see any mention of whether or not you installed the SP1 Update Package (Resolution section of this Microsoft KB article):

    An update that prevents a "0xC0000034" error message when you try to install Windows 7 SP1 or Windows Server 2008 R2 SP1 is available

    If you already tried this I extend a second apology and I'll make an appointment to get my glasses checked. :)
      My Computer


  7. Posts : 32
    Windows 7 Professional 32bit
    Thread Starter
       #37

    marsmimar said:
    Hello devower. Please accept my apology for jumping in. I'm not trying to replace zigzag.

    In going through your posts I didn't see any mention of whether or not you installed the SP1 Update Package (Resolution section of this Microsoft KB article):

    An update that prevents a "0xC0000034" error message when you try to install Windows 7 SP1 or Windows Server 2008 R2 SP1 is available

    If you already tried this I extend a second apology and I'll make an appointment to get my glasses checked. :)

    Ahh no worries I didnt specifically mentioned it, but I manually installed it the first time before I posted on this thread, didnt took screenshots of it.

    Anyways, I could install SP1 back and install An update that prevents a "0xC0000034" error message when you try to install Windows 7 SP1 or Windows Server 2008 R2 SP1 is available but I believe that there would still be this freezing problem, to make sure I didnt missed this.

    Drivers wouldn't really cause any problems unless there're drivers that are compatiable with Win 7 but not SP1

    You dont have to make an appointment for your glasses as I didnt screenshots or mentioned specifically about it, but just generally mentioned about the hotfix that refers to this update.
      My Computer


  8. Posts : 32
    Windows 7 Professional 32bit
    Thread Starter
       #38

    Anyways I was browsing through the forums and there're some threads that had some similarities with my problem like

    https://www.sevenforums.com/crashes-d...-exe-bsod.html
    -> making loud buzzing noises during freeze while gaming

    https://www.sevenforums.com/crashes-d...ltiplayer.html

    -> Freezes with no BSOD

    https://www.sevenforums.com/crashes-d...ire-5738g.html

    -> It freezes randomly so if your doing something like chatting, if it freezes the screen it just hangs I can't move my mouse pointer

    https://www.sevenforums.com/crashes-d...time-time.html

    -> When I run some programs like viewing video on Media Player

    https://www.sevenforums.com/crashes-d...g-entries.html

    -> Freezes with no event log while using programs like skype (Maybe this guy could try and wait for 3s - 7 mins before holding down the power button, to see if the windows could resume as if nothing had happened)

    https://www.sevenforums.com/crashes-d...dom-times.html

    -> Freezing with no BSOD

    This are some of the threads that had similar symtomps as mine, but I dont expect them to have the same problem as me.
      My Computer


  9. Posts : 529
    Windows 7 Home Premium x64
       #39

    So what you could do is uninstall SP1: Control Panel > Windows Update > Installed Updates > Search for SP1 > Right mouse click uninstall:




    After the uninstallation of SP1 search for updates again and if you see SP1 appearing again right mouse click 'Hide update' and than try to install all new updates (with sp1 hided)

    PS: sorry I selected the wrong update file it's the one down (KB976933)
    Last edited by GianniDPC; 08 Nov 2011 at 15:59.
      My Computer


  10. Posts : 1
    Windows 7
       #40

    It's a well known problem. The problem isn't SP1 but one of the optional updates for the wireless driver.
    See my post on this here - ASUS UL30A Windows 7 random video freezes fix | Tech Snacks

    uninstall that driver, make sure Windows Update doesn't reinstall it, and you're good to go.

    hope that helps,
    Fili
      My Computer


 
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