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#31
Additional information for the updates that were installed.
Attachment 182582
Additional information for the updates that were installed.
Attachment 182582
I'm using the latest skype version no idea where I could check it,
Skype is not the only 1 that is giving problems.
- Viewing Videos causes freeze
- Warcraft 3 causes freeze
- Playing Zuba Blitz on facebook causes freeze
Using these programs alone can cause freeze
The freeze are intermittent and does not gives any signs before it freeze.
These problems does not occur without SP1, all these programs I had used before SP1, and was perfectly fine for at least a week, until today when I updated SP1 and the freezing problems occurs no doubt it's SP1 (KB97632) or KB97602 that is the cause of the problem that causes incompatability to my system at least.
I uninstalled SP1 without reformatting and currently for 7 hours no freezing has occurred.
Hi Zigzag,
I'd done most of the troubleshooting on my part and found that SP1 is the most likehood or at least 100% is something in SP1 that had been causing my computer to freeze randomly/intermittently for the past 4 months.
It had been more than a day since I uninstalled SP1 and everything was alright.
Now I am unable to get any updates pass SP1 cause once SP1 is installed freezing will occur.
Should I stay on windows 7 (Without SP1) or any other advice could be given, or any alternatives to windows update, since it's not recommended for me not to update Windows 7.
I saw this http://social.technet.microsoft.com/...0-25e28ce9e786
Windows 7 Ultimate 64bit freezes randomly
And the hotfix had been released
On the previous try dated 3 weeks ago, when I first posted here, I had installed the hotfix that was released however freezing still occurs after installation of that hotfix.
http://support.microsoft.com/kb/2575077
Last edited by devower; 08 Nov 2011 at 04:00.
Hello devower. Please accept my apology for jumping in. I'm not trying to replace zigzag.
In going through your posts I didn't see any mention of whether or not you installed the SP1 Update Package (Resolution section of this Microsoft KB article):
An update that prevents a "0xC0000034" error message when you try to install Windows 7 SP1 or Windows Server 2008 R2 SP1 is available
If you already tried this I extend a second apology and I'll make an appointment to get my glasses checked. :)
Ahh no worries I didnt specifically mentioned it, but I manually installed it the first time before I posted on this thread, didnt took screenshots of it.
Anyways, I could install SP1 back and install An update that prevents a "0xC0000034" error message when you try to install Windows 7 SP1 or Windows Server 2008 R2 SP1 is available but I believe that there would still be this freezing problem, to make sure I didnt missed this.
Drivers wouldn't really cause any problems unless there're drivers that are compatiable with Win 7 but not SP1
You dont have to make an appointment for your glasses as I didnt screenshots or mentioned specifically about it, but just generally mentioned about the hotfix that refers to this update.
Anyways I was browsing through the forums and there're some threads that had some similarities with my problem like
https://www.sevenforums.com/crashes-d...-exe-bsod.html
-> making loud buzzing noises during freeze while gaming
https://www.sevenforums.com/crashes-d...ltiplayer.html
-> Freezes with no BSOD
https://www.sevenforums.com/crashes-d...ire-5738g.html
-> It freezes randomly so if your doing something like chatting, if it freezes the screen it just hangs I can't move my mouse pointer
https://www.sevenforums.com/crashes-d...time-time.html
-> When I run some programs like viewing video on Media Player
https://www.sevenforums.com/crashes-d...g-entries.html
-> Freezes with no event log while using programs like skype (Maybe this guy could try and wait for 3s - 7 mins before holding down the power button, to see if the windows could resume as if nothing had happened)
https://www.sevenforums.com/crashes-d...dom-times.html
-> Freezing with no BSOD
This are some of the threads that had similar symtomps as mine, but I dont expect them to have the same problem as me.
So what you could do is uninstall SP1: Control Panel > Windows Update > Installed Updates > Search for SP1 > Right mouse click uninstall:
After the uninstallation of SP1 search for updates again and if you see SP1 appearing again right mouse click 'Hide update' and than try to install all new updates (with sp1 hided)
PS: sorry I selected the wrong update file it's the one down (KB976933)
Last edited by GianniDPC; 08 Nov 2011 at 15:59.
It's a well known problem. The problem isn't SP1 but one of the optional updates for the wireless driver.
See my post on this here - ASUS UL30A Windows 7 random video freezes fix | Tech Snacks
uninstall that driver, make sure Windows Update doesn't reinstall it, and you're good to go.
hope that helps,
Fili