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Windows 7: Unexpected system shutdowns


16 Oct 2011   #1

Windows 7 Home Premium x64
 
 
Unexpected system shutdowns

Hi Sevenforums,

Your reputation precedes you as you have been recommended to me by numerous people for your ability to help in technical issues. If anyone could provide insight to a new issue I've been experiencing, I'd be very grateful!

My computer has been experiencing an interesting problem lately, most simply that it will randomly shut down. It never seems to occur during heavy lifting programs or for overheating, as shutdowns will occur sometimes as short as ten minutes after initial booting in the morning with the highest recorded temp being 35C. No new software seems to be the culprit as it has been occurring over the course of a few weeks while steadily getting more frequent. One time the event log recorded that graphics card overheating caused the system to shut down. This could be the cause, but it was only recorded for one of the many shutdowns that have happened. I hesitate to suggest it could be the power supply, as the entire machine is less than a year old. Regardless, I'm attaching the suggested files from the stickied thread that include the system diagnostic report and the BSOD tool.

If anyone has any ideas as to what the culprit might be or if anyone is experiencing a similar problem, please let me know! Thank you in advance for your time.

Edit: I should probably add that I tried updating all possible drivers, cleaned the system, ran full system antivirus scans, and tried a backup/restore point from before the problem began.


My System SpecsSystem Spec
.

16 Oct 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by justicetank View Post
Hi Sevenforums,

Your reputation precedes you as you have been recommended to me by numerous people for your ability to help in technical issues. If anyone could provide insight to a new issue I've been experiencing, I'd be very grateful!

My computer has been experiencing an interesting problem lately, most simply that it will randomly shut down. It never seems to occur during heavy lifting programs or for overheating, as shutdowns will occur sometimes as short as ten minutes after initial booting in the morning with the highest recorded temp being 35C. No new software seems to be the culprit as it has been occurring over the course of a few weeks while steadily getting more frequent. One time the event log recorded that graphics card overheating caused the system to shut down. This could be the cause, but it was only recorded for one of the many shutdowns that have happened. I hesitate to suggest it could be the power supply, as the entire machine is less than a year old. Regardless, I'm attaching the suggested files from the stickied thread that include the system diagnostic report and the BSOD tool.

If anyone has any ideas as to what the culprit might be or if anyone is experiencing a similar problem, please let me know! Thank you in advance for your time.

Edit: I should probably add that I tried updating all possible drivers, cleaned the system, ran full system antivirus scans, and tried a backup/restore point from before the problem began.
All of these Related to atikmpag.sys AMD multi-vendor Miniport Driver from Advanced Micro Devices, Inc. I would re-install newest version
My System SpecsSystem Spec
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 Unexpected system shutdowns




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