BSOD at random times error 0x0000001e


  1. Posts : 5
    Windows 7 Home Premium x64
       #1

    BSOD at random times error 0x0000001e


    Hello, first off i want to say thank you for viewing this thread, secondly i believe the error code was 0x0000001e (if not im sorry i uploaded as instructions of everything) I ran Memtest for atleast 10 hours and no errors what so ever. I have had problems with my Desktop ever since i did a driver scanner and then messed up my whole system i believe, i switched my computer cases from the default to a HAF922 coolmaster, upgraded my gtx260 to a gtx 580 with a 1000watt psu, and have had a BSOD randomly since I have done all this and I'm not sure what it is, I've tried everything to figure it out so now im going to ask the experts to please help!!! thank you!!


    Windows 7 . - x86 (32-bit) or x64 ? Home premium x64 - the original installed OS on the system? Vista - an OEM or full retail version? OEM - What is the age of system (hardware)? no older then 2-3 years? its an Asus essentio cg5290-bp007 (upgtaded psu(1000watt MUSHKIN) and graphics card(gtx 580)) - What is the age of OS installation (have you re-installed the OS?) No, Just upgraded it when windows 7 came out (was a free upgrade to Win7 from asus for purchasing their Essentio desktop

    I just want to thank everyone who will be able to help me because it will mean alot to me!! thank you so much
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Arctosa.sys, a driver used by your Razer Arctosa device is the cause, please update this driver
    Razer Support
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1E, {0, 0, 0, 0}
    
    Unable to load image \SystemRoot\system32\drivers\Arctosa.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for Arctosa.sys
    *** ERROR: Module load completed but symbols could not be loaded for Arctosa.sys
    Probably caused by : Arctosa.sys ( Arctosa+11db )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KMODE_EXCEPTION_NOT_HANDLED (1e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Arguments:
    Arg1: 0000000000000000, The exception code that was not handled
    Arg2: 0000000000000000, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: 0000000000000000, Parameter 1 of the exception
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
    
    FAULTING_IP: 
    +0
    00000000`00000000 ??              ???
    
    EXCEPTION_PARAMETER1:  0000000000000000
    
    EXCEPTION_PARAMETER2:  0000000000000000
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x1E
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff800030db5fe to fffff800030e3c10
    
    STACK_TEXT:  
    fffff880`031fcc28 fffff800`030db5fe : 00000000`00000000 fffff800`0326e340 fffff880`031fd430 fffff800`0310f830 : nt!KeBugCheck
    fffff880`031fcc30 fffff800`0310f4fd : fffff800`032ed71c fffff800`0322ac30 fffff800`03067000 fffff880`031fd390 : nt!KiKernelCalloutExceptionHandler+0xe
    fffff880`031fcc60 fffff800`0310e2d5 : fffff800`0322e0fc fffff880`031fccd8 fffff880`031fd390 fffff800`03067000 : nt!RtlpExecuteHandlerForException+0xd
    fffff880`031fcc90 fffff800`031115c6 : fffff880`031fd390 fffff880`031fd430 00000000`00000001 00000000`00000008 : nt!RtlDispatchException+0x415
    fffff880`031fd370 fffff800`0309e70a : 00000000`00000007 fffff880`042d70a4 fffffa80`093dc608 fffff880`042c6f99 : nt!RtlRaiseStatus+0x4e
    fffff880`031fd910 fffff880`08c0e1db : fffffa80`096f48f0 fffff800`00000000 fffffa80`094e1c60 fffffa80`094e1e00 : nt! ?? ::FNODOBFM::`string'+0xf5a9
    fffff880`031fd990 fffffa80`096f48f0 : fffff800`00000000 fffffa80`094e1c60 fffffa80`094e1e00 fffffa80`00000000 : Arctosa+0x11db
    fffff880`031fd998 fffff800`00000000 : fffffa80`094e1c60 fffffa80`094e1e00 fffffa80`00000000 fffffa80`096f4a40 : 0xfffffa80`096f48f0
    fffff880`031fd9a0 fffffa80`094e1c60 : fffffa80`094e1e00 fffffa80`00000000 fffffa80`096f4a40 00000000`00000000 : 0xfffff800`00000000
    fffff880`031fd9a8 fffffa80`094e1e00 : fffffa80`00000000 fffffa80`096f4a40 00000000`00000000 ffff0280`00000090 : 0xfffffa80`094e1c60
    fffff880`031fd9b0 fffffa80`00000000 : fffffa80`096f4a40 00000000`00000000 ffff0280`00000090 fffffa80`00000008 : 0xfffffa80`094e1e00
    fffff880`031fd9b8 fffffa80`096f4a40 : 00000000`00000000 ffff0280`00000090 fffffa80`00000008 fffffa80`0960baa0 : 0xfffffa80`00000000
    fffff880`031fd9c0 00000000`00000000 : ffff0280`00000090 fffffa80`00000008 fffffa80`0960baa0 00000000`00000000 : 0xfffffa80`096f4a40
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    Arctosa+11db
    fffff880`08c0e1db ??              ???
    
    SYMBOL_STACK_INDEX:  6
    
    SYMBOL_NAME:  Arctosa+11db
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: Arctosa
    
    IMAGE_NAME:  Arctosa.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  48ca1eac
    
    FAILURE_BUCKET_ID:  X64_0x1E_Arctosa+11db
    
    BUCKET_ID:  X64_0x1E_Arctosa+11db
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 5
    Windows 7 Home Premium x64
    Thread Starter
       #3

    Thank you so much for your fast reply I will go and search for the driver for this, thank you so much! hopefully no more bsod! +rep for you :)
      My Computer


 

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