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Windows 7: BSOD while playing games and viewing videos, stop 0xD1


18 Oct 2011   #1

Windows 7 Ultimate x64
 
 
BSOD while playing games and viewing videos, stop 0xD1

Hi, I have this problem:

I've experienced BSOD crashes for about 3 months in my 2 year old built computer related to my GPU, more specifically while playing games, and ocasionally while playing videos in Windows Media Player. Sometimes the image freezes and it keeps playing sound, other times it goes to black and the system reboots automatically.

I initially run WhoCrashed to analyze the mini dump files, and it keep saying that is an nvidia driver problem (error: DRIVER_IRQL_NOT_LESS_OR_EQUAL).

I've reinstalled Windows with SP1 one month ago, cleaned all my pc parts, changed the memory sticks from position, stopped the OC of the cpu, tried different Nvidia drivers but the problem is still there.

Anyway, I've followed the BSOD post instructions and attached the analysis files.

My system:

MB: Gigabyte GA-MA790XT-UD4P
GPU: Zotac NVIDIA GTX 260 core216
CPU: AMD Phenom II x3 720 2.8 GHz @3.0 GHz
Kingston 2x2 GB DDR3 RAM Memory

Thanks in advance.

My System SpecsSystem Spec
.

18 Oct 2011   #2

Windows 7 Ultimate 64bit SP1
 
 

Hi Chelo7 welcome to SF

Download and install
Driver Sweeper

Download the most recent software\driver for your
NVIDIA

Uninstall
nvidia software\driver,restart in safe mode,run driver sweeper,choose only NVIDIA-Display and clean,restart in normal mode.

Install the new ati software\driver,restart.

Update
DirectX


Run
the
nvidia-video-card-test


Finish
with these steps and post back here the results.
My System SpecsSystem Spec
18 Oct 2011   #3

Windows 8.1 Pro x64
 
 

Install Driver Sweeper

Uninstall the Nvidia Driver restart in safe mode, run driver sweeper and remove leftover Nvidia driver files

Reiinstall the latest Nvidia Driver

Update DirectX

Run a GPU Stress Test: Nvidia Video Card - Test with OCCT

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000050, memory referenced
Arg2: 0000000000000005, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff8801376131f, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cb0100
 0000000000000050 

CURRENT_IRQL:  5

FAULTING_IP: 
nvlddmkm+73b31f
fffff880`1376131f 48894650        mov     qword ptr [rsi+50h],rax

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  fffff88002f1b160 -- (.trap 0xfffff88002f1b160)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa80059f7948 rbx=0000000000000000 rcx=fffff88002f1b298
rdx=0000000000000040 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8801376131f rsp=fffff88002f1b2f0 rbp=fffffa8004a12000
 r8=0000000000000000  r9=0000000000000000 r10=fffff88002f1b358
r11=fffff88002f1b201 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
nvlddmkm+0x73b31f:
fffff880`1376131f 48894650        mov     qword ptr [rsi+50h],rax ds:58b1:00000000`00000050=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002a7d1e9 to fffff80002a7dc40

STACK_TEXT:  
fffff880`02f1b018 fffff800`02a7d1e9 : 00000000`0000000a 00000000`00000050 00000000`00000005 00000000`00000001 : nt!KeBugCheckEx
fffff880`02f1b020 fffff800`02a7be60 : 00000000`00000001 fffff880`1375a70e 00000000`00000090 fffffa80`059f7370 : nt!KiBugCheckDispatch+0x69
fffff880`02f1b160 fffff880`1376131f : fffffa80`00000000 fffffa80`4e9d8d4f fffffa80`059f7370 fffff880`13762478 : nt!KiPageFault+0x260
fffff880`02f1b2f0 fffffa80`00000000 : fffffa80`4e9d8d4f fffffa80`059f7370 fffff880`13762478 fffff880`02f10030 : nvlddmkm+0x73b31f
fffff880`02f1b2f8 fffffa80`4e9d8d4f : fffffa80`059f7370 fffff880`13762478 fffff880`02f10030 fffff880`00000001 : 0xfffffa80`00000000
fffff880`02f1b300 fffffa80`059f7370 : fffff880`13762478 fffff880`02f10030 fffff880`00000001 fffff880`137612cb : 0xfffffa80`4e9d8d4f
fffff880`02f1b308 fffff880`13762478 : fffff880`02f10030 fffff880`00000001 fffff880`137612cb fffffa80`04c86000 : 0xfffffa80`059f7370
fffff880`02f1b310 fffff880`02f10030 : fffff880`00000001 fffff880`137612cb fffffa80`04c86000 00000000`00000000 : nvlddmkm+0x73c478
fffff880`02f1b318 fffff880`00000001 : fffff880`137612cb fffffa80`04c86000 00000000`00000000 fffff880`02f1b3f0 : 0xfffff880`02f10030
fffff880`02f1b320 fffff880`137612cb : fffffa80`04c86000 00000000`00000000 fffff880`02f1b3f0 fffffa80`04ca5010 : 0xfffff880`00000001
fffff880`02f1b328 fffffa80`04c86000 : 00000000`00000000 fffff880`02f1b3f0 fffffa80`04ca5010 fffff880`13761523 : nvlddmkm+0x73b2cb
fffff880`02f1b330 00000000`00000000 : fffff880`02f1b3f0 fffffa80`04ca5010 fffff880`13761523 fffff880`02f1b4c0 : 0xfffffa80`04c86000


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nvlddmkm+73b31f
fffff880`1376131f 48894650        mov     qword ptr [rsi+50h],rax

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nvlddmkm+73b31f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4dd73a68

FAILURE_BUCKET_ID:  X64_0xD1_nvlddmkm+73b31f

BUCKET_ID:  X64_0xD1_nvlddmkm+73b31f

Followup: MachineOwner
---------
My System SpecsSystem Spec
.


18 Oct 2011   #4

Windows 7 Ultimate 64bit SP1
 
 

Well,we agree!

So,Chelo7 follow the above steps and remember to post back the results.
My System SpecsSystem Spec
18 Oct 2011   #5

Windows 7 Ultimate x64
 
 

Ok, thank you all for the quick reply.

I've done the process of uninstall/install drivers with driver sweeper a lot of times already, anyway, I did it again accordly to your instructions.

I tried to update DirectX, but the program said that DX was already updated.

I executed the OCCT program and ran both OCCT GPU test and Memtest. The first after an hour of stressing said it was completed without error:

Attachment 179774

However I ran the Memtest with a loop value of 10. It said it was completed with 48112 errors. Does this mean that my GPU is dead?

Attachment 179775

Attachment 179776
My System SpecsSystem Spec
18 Oct 2011   #6

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by Chelo7 View Post
Ok, thank you all for the quick reply.

I've done the process of uninstall/install drivers with driver sweeper a lot of times already, anyway, I did it again accordly to your instructions.

I tried to update DirectX, but the program said that DX was already updated.

I executed the OCCT program and ran both OCCT GPU test and Memtest. The first after an hour of stressing said it was completed without error:

Attachment 179774

However I ran the Memtest with a loop value of 10. It said it was completed with 48112 errors. Does this mean that my GPU is dead?

Attachment 179775

Attachment 179776
No its not your GPU, but its rather the Memory Modules on your Graphics card.
Sadly these cannot be replaced so you'll have to get a new Graphics card
My System SpecsSystem Spec
18 Oct 2011   #7

Windows 7 Ultimate 64bit SP1
 
 

If you have warranty ask for replace.
My System SpecsSystem Spec
18 Oct 2011   #8

Windows 7 Ultimate x64
 
 

Ok thanks for your help, but I still don't get it, there are days where i can play or use my computer without any problem, and I don't get any artifacts on my screen. Is it because the memory has some kind of inestability that under stress will cause random bsod's?

Thanks again for your help
My System SpecsSystem Spec
18 Oct 2011   #9

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by Chelo7 View Post
Ok thanks for your help, but I still don't get it, there are days where i can play or use my computer without any problem, and I don't get any artifacts on my screen. Is it because the memory has some kind of inestability that under stress will cause random bsod's?

Thanks again for your help
99% yes.
My System SpecsSystem Spec
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 BSOD while playing games and viewing videos, stop 0xD1




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