BSOD while playing games and viewing videos, stop 0xD1


  1. Posts : 3
    Windows 7 Ultimate x64
       #1

    BSOD while playing games and viewing videos, stop 0xD1


    Hi, I have this problem:

    I've experienced BSOD crashes for about 3 months in my 2 year old built computer related to my GPU, more specifically while playing games, and ocasionally while playing videos in Windows Media Player. Sometimes the image freezes and it keeps playing sound, other times it goes to black and the system reboots automatically.

    I initially run WhoCrashed to analyze the mini dump files, and it keep saying that is an nvidia driver problem (error: DRIVER_IRQL_NOT_LESS_OR_EQUAL).

    I've reinstalled Windows with SP1 one month ago, cleaned all my pc parts, changed the memory sticks from position, stopped the OC of the cpu, tried different Nvidia drivers but the problem is still there.

    Anyway, I've followed the BSOD post instructions and attached the analysis files.

    My system:

    MB: Gigabyte GA-MA790XT-UD4P
    GPU: Zotac NVIDIA GTX 260 core216
    CPU: AMD Phenom II x3 720 2.8 GHz @3.0 GHz
    Kingston 2x2 GB DDR3 RAM Memory

    Thanks in advance.
      My Computer


  2. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #2

    Hi Chelo7 welcome to SF :)

    Download and install
    Driver Sweeper

    Download the most recent software\driver for your
    NVIDIA

    Uninstall
    nvidia software\driver,restart in safe mode,run driver sweeper,choose only NVIDIA-Display and clean,restart in normal mode.

    Install the new ati software\driver,restart.

    Update
    DirectX


    Run
    the
    nvidia-video-card-test


    Finish
    with these steps and post back here the results.
      My Computer


  3. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #3

    Install Driver Sweeper

    Uninstall the Nvidia Driver restart in safe mode, run driver sweeper and remove leftover Nvidia driver files

    Reiinstall the latest Nvidia Driver

    Update DirectX

    Run a GPU Stress Test: Nvidia Video Card - Test with OCCT

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000000000050, memory referenced
    Arg2: 0000000000000005, IRQL
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
    Arg4: fffff8801376131f, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cb0100
     0000000000000050 
    
    CURRENT_IRQL:  5
    
    FAULTING_IP: 
    nvlddmkm+73b31f
    fffff880`1376131f 48894650        mov     qword ptr [rsi+50h],rax
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff88002f1b160 -- (.trap 0xfffff88002f1b160)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffffa80059f7948 rbx=0000000000000000 rcx=fffff88002f1b298
    rdx=0000000000000040 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8801376131f rsp=fffff88002f1b2f0 rbp=fffffa8004a12000
     r8=0000000000000000  r9=0000000000000000 r10=fffff88002f1b358
    r11=fffff88002f1b201 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    nvlddmkm+0x73b31f:
    fffff880`1376131f 48894650        mov     qword ptr [rsi+50h],rax ds:58b1:00000000`00000050=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002a7d1e9 to fffff80002a7dc40
    
    STACK_TEXT:  
    fffff880`02f1b018 fffff800`02a7d1e9 : 00000000`0000000a 00000000`00000050 00000000`00000005 00000000`00000001 : nt!KeBugCheckEx
    fffff880`02f1b020 fffff800`02a7be60 : 00000000`00000001 fffff880`1375a70e 00000000`00000090 fffffa80`059f7370 : nt!KiBugCheckDispatch+0x69
    fffff880`02f1b160 fffff880`1376131f : fffffa80`00000000 fffffa80`4e9d8d4f fffffa80`059f7370 fffff880`13762478 : nt!KiPageFault+0x260
    fffff880`02f1b2f0 fffffa80`00000000 : fffffa80`4e9d8d4f fffffa80`059f7370 fffff880`13762478 fffff880`02f10030 : nvlddmkm+0x73b31f
    fffff880`02f1b2f8 fffffa80`4e9d8d4f : fffffa80`059f7370 fffff880`13762478 fffff880`02f10030 fffff880`00000001 : 0xfffffa80`00000000
    fffff880`02f1b300 fffffa80`059f7370 : fffff880`13762478 fffff880`02f10030 fffff880`00000001 fffff880`137612cb : 0xfffffa80`4e9d8d4f
    fffff880`02f1b308 fffff880`13762478 : fffff880`02f10030 fffff880`00000001 fffff880`137612cb fffffa80`04c86000 : 0xfffffa80`059f7370
    fffff880`02f1b310 fffff880`02f10030 : fffff880`00000001 fffff880`137612cb fffffa80`04c86000 00000000`00000000 : nvlddmkm+0x73c478
    fffff880`02f1b318 fffff880`00000001 : fffff880`137612cb fffffa80`04c86000 00000000`00000000 fffff880`02f1b3f0 : 0xfffff880`02f10030
    fffff880`02f1b320 fffff880`137612cb : fffffa80`04c86000 00000000`00000000 fffff880`02f1b3f0 fffffa80`04ca5010 : 0xfffff880`00000001
    fffff880`02f1b328 fffffa80`04c86000 : 00000000`00000000 fffff880`02f1b3f0 fffffa80`04ca5010 fffff880`13761523 : nvlddmkm+0x73b2cb
    fffff880`02f1b330 00000000`00000000 : fffff880`02f1b3f0 fffffa80`04ca5010 fffff880`13761523 fffff880`02f1b4c0 : 0xfffffa80`04c86000
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nvlddmkm+73b31f
    fffff880`1376131f 48894650        mov     qword ptr [rsi+50h],rax
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  nvlddmkm+73b31f
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4dd73a68
    
    FAILURE_BUCKET_ID:  X64_0xD1_nvlddmkm+73b31f
    
    BUCKET_ID:  X64_0xD1_nvlddmkm+73b31f
    
    Followup: MachineOwner
    ---------
      My Computer


  4. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #4

    Well,we agree!

    So,Chelo7 follow the above steps and remember to post back the results. :)
      My Computer


  5. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Ok, thank you all for the quick reply.

    I've done the process of uninstall/install drivers with driver sweeper a lot of times already, anyway, I did it again accordly to your instructions.

    I tried to update DirectX, but the program said that DX was already updated.

    I executed the OCCT program and ran both OCCT GPU test and Memtest. The first after an hour of stressing said it was completed without error:

    Attachment 179774

    However I ran the Memtest with a loop value of 10. It said it was completed with 48112 errors. Does this mean that my GPU is dead?

    Attachment 179775

    Attachment 179776
      My Computer


  6. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #6

    Chelo7 said:
    Ok, thank you all for the quick reply.

    I've done the process of uninstall/install drivers with driver sweeper a lot of times already, anyway, I did it again accordly to your instructions.

    I tried to update DirectX, but the program said that DX was already updated.

    I executed the OCCT program and ran both OCCT GPU test and Memtest. The first after an hour of stressing said it was completed without error:

    Attachment 179774

    However I ran the Memtest with a loop value of 10. It said it was completed with 48112 errors. Does this mean that my GPU is dead?

    Attachment 179775

    Attachment 179776
    No its not your GPU, but its rather the Memory Modules on your Graphics card.
    Sadly these cannot be replaced so you'll have to get a new Graphics card
      My Computer


  7. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #7

    If you have warranty ask for replace.
      My Computer


  8. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #8

    Ok thanks for your help, but I still don't get it, there are days where i can play or use my computer without any problem, and I don't get any artifacts on my screen. Is it because the memory has some kind of inestability that under stress will cause random bsod's?

    Thanks again for your help :)
      My Computer


  9. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #9

    Chelo7 said:
    Ok thanks for your help, but I still don't get it, there are days where i can play or use my computer without any problem, and I don't get any artifacts on my screen. Is it because the memory has some kind of inestability that under stress will cause random bsod's?

    Thanks again for your help :)
    99% yes.
      My Computer


 

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