Windows 7: BSOD on ThinkPad T500 new build

mtb20814 · 18 Oct 2011

I have a T500 laptop (model 22437WU; Intel Core 2 Duo P8700 @ 2.53 GHz with 4 GBs of RAM). Recently 'nuked' and installed the 32-bit Windows 7 Professional with SP1 and latest patches. I have the latest BIOS and Lenovo updates as well. This computer is BSOD'ing a couple of time per day. Not with any one application, have even seen it BSOD while sitting idle (no screen saver). I have attached the requested zipped files and am hopeful that someone can shed some light on the problem.

mtb20814

zigzag3143 · 18 Oct 2011

Quote: Originally Posted by mtb20814

I have a T500 laptop (model 22437WU; Intel Core 2 Duo P8700 @ 2.53 GHz with 4 GBs of RAM). Recently 'nuked' and installed the 32-bit Windows 7 Professional with SP1 and latest patches. I have the latest BIOS and Lenovo updates as well. This computer is BSOD'ing a couple of time per day. Not with any one application, have even seen it BSOD while sitting idle (no screen saver). I have attached the requested zipped files and am hopeful that someone can shed some light on the problem.

mtb20814

At least 2 were related to PGP 7.x. Provides icon tray shortcuts to PGP programs from Network Associates. Available via Start -> Programs. Note: Located in \%Program Files%\PGP Corporation\PGP Desktop\

I would re-install newest version as yours is over a year old.

You also have some other old drivers that really should be updated.

Code:

mdmxsdk.sys    6/19/2006 5:26:59 PM        0x9b38a000    0x9b38d180    0x00003180    0x449716a3                        
regi.sys    4/16/2007 11:19:05 AM        0xacede000    0xacedf500    0x00001500    0x462393e9                        
btwl2cap.sys    4/3/2009 8:28:35 PM        0x828bc000    0x828c7000    0x0000b000    0x49d6a9b3                        
XAudio32.sys    4/29/2009 2:20:55 PM        0xacf18000    0xacf20000    0x00008000    0x49f89a87                        
HECI.sys    6/23/2009 3:49:57 PM        0x91322000    0x9132bf80    0x00009f80    0x4a4131e5                        
PxHelp20.sys    6/23/2009 7:16:17 PM        0x8b5ea000    0x8b5f3300    0x00009300    0x4a416241                        
btwavdt.sys    6/25/2009 1:49:48 AM        0x8273f000    0x827b2000    0x00073000    0x4a430ffc                        
btwrchid.sys    6/25/2009 1:51:31 AM        0x828c7000    0x828c9d80    0x00002d80    0x4a431063                        
HSX_CNXT.sys    6/30/2009 3:37:23 PM        0x99307000    0x993bc000    0x000b5000    0x4a4a6973                        
HSXHWAZL.sys    6/30/2009 3:38:13 PM        0x93915000    0x93952000    0x0003d000    0x4a4a69a5                        
HSX_DPV.sys    6/30/2009 3:40:17 PM        0x99205000    0x99307000    0x00102000    0x4a4a6a21                        
btwaudio.sys    7/1/2009 9:54:29 AM        0x8283b000    0x828bc000    0x00081000    0x4a4b6a95                        
psadd.sys    7/1/2009 10:16:45 PM        0x915f8000    0x915fe700    0x00006700    0x4a4c188d                        
Tvti2c.sys    7/1/2009 10:16:55 PM        0x913ea000    0x913f1b80    0x00007b80    0x4a4c1897                        
ATSwpWDF.sys    7/7/2009 2:21:31 PM        0x93952000    0x939c6e00    0x00074e00    0x4a53922b

How To Find Drivers:

Quote:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

mtb20814 · 18 Oct 2011

Will take a look at PGP. The version that was installed is actually 10.1.
I tried one of the newer version (on another machine) but had similar problems.
I will search the drivers noted below. I grabbed the latest ones that ThinkVantage said I needed. Thanks for the quick reply. Will let you know the results.

mtb20814 · 02 Nov 2011

Updated any and all drivers that were possible. Have disabled Bluetooth. Ran memory test as well as PC-doctor hardware test. Ran MS System File Checker. Checked for virus & malware, found nothing. The Windows 7 system is just consistently inconsistent...

Windows 7: BSOD on ThinkPad T500 new build

BSOD on ThinkPad T500 new build problems?