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Windows 7: windows has recovered from an unexpected shutdown

18 Oct 2011   #1
ghazi

Windows 7 Ultimate x64
 
 
windows has recovered from an unexpected shutdown

Hi, my pc is not shuting and after some times it gives this error and here are the details....,
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA80036D9040
BCP4: FFFFF8000453D4D0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\101911-13416-01.dmp
C:\Users\Ghazi\AppData\Local\Temp\WER-31371-0.sysdata.xml
Read our privacy statement online:
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C:\Windows\system32\en-US\erofflps.txt

dump files are attached you can check them tooo.



My System SpecsSystem Spec
.
18 Oct 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ghazi View Post
Hi, my pc is not shuting and after some times it gives this error and here are the details....,
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA80036D9040
BCP4: FFFFF8000453D4D0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\101911-13416-01.dmp
C:\Users\Ghazi\AppData\Local\Temp\WER-31371-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

dump files are attached you can check them tooo.
Virtually all of these blamed on tcpip.sys. You have several old drivers that may in fact be the issue

Old drivers needing update
Code:
SSPORT.sys    8/11/2005 7:07:32 PM        fffff880`08631000    fffff880`08639000    0x00008000    0x42fbda34                        
PxHlpa64.sys    12/10/2007 7:49:01 PM        fffff880`00eb3000    fffff880`00ebeae0    0x0000bae0    0x475dd06d                        
adfs.SYS    6/26/2008 4:52:37 PM        fffff880`02c71000    fffff880`02c89000    0x00018000    0x48640195                        
netr7364.sys    3/12/2009 11:13:08 PM        fffff880`08400000    fffff880`084b6000    0x000b6000    0x49b9cf44

How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
Reply

 windows has recovered from an unexpected shutdown




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