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Windows 7: BSOD Randomly 0x00000124 & Gray Freeze Screen


19 Oct 2011   #1

Windows 7 Home Premium 64 Bit
 
 
BSOD Randomly 0x00000124 & Gray Freeze Screen

Hello,

I have search for my problem but no luck. I don't really know that much about computers and this is getting frustrating.

It all started about 2 months ago when i got the BSOD 0x00000124 ... i used to get it only once week. 5 days ago i decided to format my PC factory new and i thought i was gonna get rid of it that way.... but i don't what whent wrong and since the day i formated my PC a get it everytime i turn my computer on...i use it for about 20 to 30 minutes and then the BSOD appears and sometimes a GRAY freeze screen (right now i get the gray screen more often than the BSOD screen). Like i said i don't know crap about computers and don't know whats going on. Please help

Here is photo i took of the Gray screen.



My Pc:

HP Pavillion Slimline s5310y PC


My System SpecsSystem Spec
.

19 Oct 2011   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

PimpTrooper
Re your BSoD's....

> We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.


To ensure minidumps are enabled:

*Go to Start, in the Search Box type: sysdm.cpl Press Enter.
*Under the Advanced tab, click on the Startup and Recovery - Settings... button.
*Ensure that Automatically restart is unchecked.
*Under the Write Debugging Information header select Small memory dump (256 kb) in the drop down box (the 256kb varies).
*Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
*OK.
Reboot if changes have been made.

> In the interim please refer to....
Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
20 Oct 2011   #3

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by JMH View Post
PimpTrooper
Re your BSoD's....

> We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.


To ensure minidumps are enabled:

*Go to Start, in the Search Box type: sysdm.cpl Press Enter.
*Under the Advanced tab, click on the Startup and Recovery - Settings... button.
*Ensure that Automatically restart is unchecked.
*Under the Write Debugging Information header select Small memory dump (256 kb) in the drop down box (the 256kb varies).
*Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
*OK.
Reboot if changes have been made.

> In the interim please refer to....
Stop 0x124 - what it means and what to try

Here is the Minidump folder
My System SpecsSystem Spec
.


20 Oct 2011   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Your .dmp file CONFIRMS a stop error of 0x124 which is a general hardware error .

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

It is a general hardware complaint that requires checking ram, psu, mobo, etc

As stated above in my Post 2....
You can read more on this error and what to try here...


Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
Reply

 BSOD Randomly 0x00000124 & Gray Freeze Screen




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