BSOD error 3b then error 50 > Page Fault In Nonpaged Area

Dr Amr said:

Code:

[CENTER][FONT=Century Gothic][SIZE=3][COLOR=darkred][I][B]Hi , [/B][/I][/COLOR][/SIZE][/FONT]
[FONT=Century Gothic][SIZE=3][COLOR=darkred][I][B]First i had bsod error 1a Memory_Management about 10 days ago and i reported it here in this topic [/B][/I][/COLOR][/SIZE][/FONT]
[URL="http://www.sevenforums.com/crashes-debugging/190348-bsod-error-1a-memory_management.html"][FONT=Tahoma][COLOR=navy][I][B]http://www.sevenforums.com/crashes-debugging/190348-bsod-error-1a-memory_management.html[/B][/I][/COLOR][/FONT][/URL]
[FONT=Century Gothic][SIZE=3][COLOR=darkred][I][B]and it ended and never came again since then[/B][/I][/COLOR][/SIZE][/FONT]
[FONT=Century Gothic][SIZE=3][COLOR=darkred][I][B]but now this happened[/B][/I][/COLOR][/SIZE][/FONT][/CENTER]
 
[CENTER][I][B][FONT=Tahoma][COLOR=navy]BCCode: 3b[/COLOR][/FONT][/B][/I]
[I][B][FONT=Tahoma][COLOR=navy]BCP1: 00000000C0000005[/COLOR][/FONT][/B][/I]
[I][B][FONT=Tahoma][COLOR=navy]BCP2: FFFFF80002CB5D93[/COLOR][/FONT][/B][/I]
[I][B][FONT=Tahoma][COLOR=navy]BCP3: FFFFF8800A8DBA20[/COLOR][/FONT][/B][/I]
[I][B][FONT=Tahoma][COLOR=navy]BCP4: 0000000000000000[/COLOR][/FONT][/B][/I]
[I][B][FONT=Tahoma][COLOR=navy]OS Version: 6_1_7601[/COLOR][/FONT][/B][/I]
[I][B][FONT=Tahoma][COLOR=navy]Service Pack: 1_0[/COLOR][/FONT][/B][/I]
[I][B][FONT=Tahoma][COLOR=navy]Product: 256_1[/COLOR][/FONT][/B][/I]
[FONT=Tahoma][COLOR=navy][I][B]Files that help describe the problem:[/B][/I][/COLOR][/FONT]
[I][B][FONT=Tahoma][COLOR=navy]C:\Windows\Minidump\102011-16832-01.dmp[/COLOR][/FONT][/B][/I]
[I][B][FONT=Tahoma][COLOR=navy]C:\Users\Amr\AppData\Local\Temp\WER-8942819-0.sysdata.xml[/COLOR][/FONT][/B][/I][/CENTER]
 
[CENTER][FONT=Century Gothic][SIZE=3][COLOR=darkred][I][B]And while collecting dump data this happened[/B][/I][/COLOR][/SIZE][/FONT][/CENTER]
 
[CENTER][FONT=Century Gothic][SIZE=5][COLOR=darkgreen][I][B]page_fault_in_nonpaged_area[/B][/I][/COLOR][/SIZE][/FONT][/CENTER]
 
[CENTER][FONT=Tahoma][COLOR=navy][I][B]BCCode: 50[/B][/I][/COLOR][/FONT]
[I][B][FONT=Tahoma][COLOR=navy]BCP1: FFFFFA8039A7B320[/COLOR][/FONT][/B][/I]
[I][B][FONT=Tahoma][COLOR=navy]BCP2: 0000000000000000[/COLOR][/FONT][/B][/I]
[I][B][FONT=Tahoma][COLOR=navy]BCP3: FFFFF80002CB2C35[/COLOR][/FONT][/B][/I]
[I][B][FONT=Tahoma][COLOR=navy]BCP4: 0000000000000002[/COLOR][/FONT][/B][/I]
[I][B][FONT=Tahoma][COLOR=navy]OS Version: 6_1_7601[/COLOR][/FONT][/B][/I]
[I][B][FONT=Tahoma][COLOR=navy]Service Pack: 1_0[/COLOR][/FONT][/B][/I]
[I][B][FONT=Tahoma][COLOR=navy]Product: 256_1[/COLOR][/FONT][/B][/I]
[FONT=Tahoma][COLOR=navy][I][B]Files that help describe the problem:[/B][/I][/COLOR][/FONT]
[I][B][FONT=Tahoma][COLOR=navy]C:\Windows\Minidump\102011-13010-01.dmp[/COLOR][/FONT][/B][/I]
[I][B][FONT=Tahoma][COLOR=navy]C:\Users\Amr\AppData\Local\Temp\WER-32463-0.sysdata.xml[/COLOR][/FONT][/B][/I][/CENTER]
 
[CENTER][FONT=Century Gothic][SIZE=3][COLOR=darkred][I][B]:mad::mad::mad::mad:[/B][/I][/COLOR][/SIZE][/FONT]
[FONT=Century Gothic][SIZE=3][COLOR=darkred][I][B]I'm very angry at my machine[/B][/I][/COLOR][/SIZE][/FONT]
[FONT=Century Gothic][SIZE=3][COLOR=darkred][I][B]I hope you can help[/B][/I][/COLOR][/SIZE][/FONT]
[FONT=Century Gothic][SIZE=3][COLOR=darkred][I][B]i've collected my DUMP info and attached it[/B][/I][/COLOR][/SIZE][/FONT]
 
[B][I][FONT=Century Gothic][SIZE=3][COLOR=#8b0000]This is my system specifications
[/COLOR][/SIZE][/FONT][/I][/B]
[FONT=Century Gothic][SIZE=3][COLOR=#8b0000][B][I]Hp pavilion dv6 3300 Notebook PC[/I][/B][/COLOR][/SIZE][/FONT]
[FONT=Century Gothic][SIZE=3][COLOR=darkred][I][B]Intel core i5 M480 2.67GHz[/B][/I][/COLOR][/SIZE][/FONT]
[FONT=Century Gothic][SIZE=3][COLOR=darkred][I][B]4096 MB RAM[/B][/I][/COLOR][/SIZE][/FONT]
[FONT=Century Gothic][SIZE=3][COLOR=darkred][I][B]Intel HD graphic card switchable to ATI Radeon 6550 HD[/B][/I][/COLOR][/SIZE][/FONT]
[FONT=Century Gothic][SIZE=3][COLOR=darkred][I][B]x64 Windows 7 Ultimate Service Pack 1 which isn't the original copy that came with[/B][/I][/COLOR][/SIZE][/FONT]
[B][I][FONT=Century Gothic][SIZE=3][COLOR=#8b0000]the device when i bought it[/COLOR][/SIZE][/FONT][/I][/B]

 
[FONT=Century Gothic][SIZE=3][COLOR=darkred][I][B]Thanks in advance .[/B][/I][/COLOR][/SIZE][/FONT]
[FONT=Century Gothic][SIZE=3][COLOR=darkred][I][B][IMG]http://cssimg.sevenforumscdn.com/images/smilies/smile.gif[/IMG][IMG]http://cssimg.sevenforumscdn.com/images/smilies/smile.gif[/IMG][IMG]http://cssimg.sevenforumscdn.com/images/smilies/smile.gif[/IMG]

[/B][/I][/COLOR][/SIZE][/FONT][/CENTER]

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I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

Click to expand...

Dr Amr said:

Thanks for replying ..
I think you're confused about something ... i don't have Kaspersky right now .. after the first crash ( refered to it in the other topic http://www.sevenforums.com/crashes-debugging/190348-bsod-error-1a-memory_management.html ) i uninstalled it and i now have Microsoft Secuity Essentials ..
I ran memtest before and it showed no errors and i used a stress test called prime95 and no crashing happened .. so should i do this again ??
.................​

Click to expand...

I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

Click to expand...

Dr Amr said:

Ok now this is big .. i did the memtest
.......
It gave me errors .. the number of errors is more than 16000 error and this is only for 2 passes of the test ..

How it is possible to have this number and my machine is still working ??!!
:sarc:
So should i go on and do the Driver verifier or it is now official that the RAM is damaged ??
Thanks for your concern​

Click to expand...

Dr Amr said:

Unfortunately .. i have only one 4 gigabyte stick .. anyways my device is a notebook so it will be a problem for me opening it and removing the RAM ..
So , now what ??!!
Should i do driver verifier or is it pointless at this point ????!!!!
And what about that kaspersky problem you mentioned earlier ??!!
Should i replace the RAM or is it okay to use it until it is completely damaged ??
And finally ..
Could that errors in the memtest in anyway caused by a software problem and not a damaged RAM ??!!
Cause i did the memtest a week ago and it showed no errors

Waiting for your answer​

And Sorry for bothering you that long ..​

Thanks​

Click to expand...

zigzag3143 said:

Dr Amr said:

Unfortunately .. i have only one 4 gigabyte stick .. anyways my device is a notebook so it will be a problem for me opening it and removing the RAM ..

So , now what ??!!
Should i do driver verifier or is it pointless at this point ????!!!!
And what about that kaspersky problem you mentioned earlier ??!!
Should i replace the RAM or is it okay to use it until it is completely damaged ??
And finally ..
Could that errors in the memtest in anyway caused by a software problem and not a damaged RAM ??!!
Cause i did the memtest a week ago and it showed no errors​

Waiting for your answer​

And Sorry for bothering you that long ..​

Thanks​

Click to expand...

Given you appear to have memory problems running verifier would be pointless. You wouldnt know if the ram or a driver was causing the crash

Click to expand...

Dr Amr said:

zigzag3143 said:

Dr Amr said:

Unfortunately .. i have only one 4 gigabyte stick .. anyways my device is a notebook so it will be a problem for me opening it and removing the RAM ..

, now what ??!!
Should i do driver verifier or is it pointless at this point ????!!!!

As previously stated it would be useless until you completely test you ram and ascertain if it is good or bad.

And what about that kaspersky problem you mentioned earlier ??!!

Nothing until the other problems are fixed as I said earlier


Should i replace the RAM or isit okay to use it until it is completely damaged ??
And finally ..

Up to you. It will continue to crash but if you can live with that....

Could that errors in the memtest in anyway caused by a software problem and not a damaged RAM ??!!

It could which is why I wanted you to run driver verifier, but since you have not ruled out ram you cant.


Cause i did the memtest a week ago and it showed no errors

Could be a driver but we wont know until you find out about the ram.

Waiting for your answer​

And Sorry for bothering you that long ..​

Thanks​

Click to expand...

Given you appear to have memory problems running verifier would be pointless. You wouldnt know if the ram or a driver was causing the crash​

Click to expand...

Ok what about my other questions .. can you please answer them ??​

Click to expand...