BSOD during CS,NFS Undercover

romaryho · 20 Oct 2011

Hello guys i have this huge problem with me laptop for a while and i decided to search for some reseach.

So sometimes when a play a game but just for sometimes a have a BSOD that it's saying "System Service Exception".I make a restart of the system and then i have this windows that is telling me why i have this and the source of the error

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1048

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002E4874E
BCP3: FFFFF88008A5DE40
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\102011-16848-01.dmp
C:\Users\The Trance Guy\AppData\Local\Temp\WER-84692-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

If somebody can help me with something to fix with this error please contact me.

panais · 20 Oct 2011

Hi

https://www.sevenforums.com/crashes-d...tructions.html

romaryho · 20 Oct 2011

i will post here the results?thanks for help...

panais · 20 Oct 2011

romaryho said:

i will post here the results?thanks for help...

Yes run this https://www.sevenforums.com/crashes-d...tructions.html

And upload here the crash\bsod files.

romaryho · 20 Oct 2011

ok thanks.sorry that i didn't say that post but believe it's drive me crazy and i want just to fix it in quick time.

romaryho · 20 Oct 2011

The .rar file : Report + Windows_NT6_BSOD_jcgriff2.rar

System spec : HP Pavilion dv6-3117sl,Windows 7 Home Premium 64-bit,Intel® Core™ i7-720QM 1.60 GHz ~ 2.80 GHz,ATI Mobility Radeon HD 5650 1 Gb,4096 GB,IDT High Definition Audio,500 GB + External Drive 1.5 TB Samsung

panais · 20 Oct 2011

Uninstall avira.

Download and install Microsoft Security Essentials

Download and install driver-sweeper

Download the most recent software\driver for your ati AMD Graphics Drivers & Software

Uninstall ati software\driver,restart in safe mode,run driver sweeper,choose only AMD-Display and clean,restart in normal mode.

Install the new ati software\driver,restart.

Update DirectX

Update Pure Networks, Inc. Network Magic NDIS Relay Driver

Cisco - Home Networking Software -

Update or uninstall MagicISO

Finish and post back with any results.

romaryho · 20 Oct 2011

i can't install windows essentials,it's giving me a error during instalation.

PS.i did unistall avira,now i have nod32 5 smart security

panais · 21 Oct 2011

Are you happy with eset smart security 5? :)

How much is cost?

Did you had\have again any new bsod?

romaryho · 21 Oct 2011

for the moment i use the trial version but i will need to buy it soon cause will be expired.for the moment no bsod but the problem i can't install the microsoft essentials,i think soon i will format the disks.
ps eset 5 it's doing a good job till now,it found more spywares in my pc than avira internet security 2012.so...i'm going to nod for the moment :) thanks for the advices and i hope that i will not have them again (the bsod screen)