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Windows 7: BSOD playing Team Fortress 2/using After Effects cs5.5

20 Oct 2011   #1

Windows 7 Ultimate x64
 
 
BSOD playing Team Fortress 2/using After Effects cs5.5

I'm running Windows 7 Ultimate x64, and its a full retail version. The hardware is less than six months old, as well as the OS installation, but I just reformatted and installed again hoping it might help (alas: it didn't).
This is the first time I've encountered this issue, and I haven't recently changed/added/removed any hardware except for adding RAM a little more than a month ago. It started while I was in Team Fortress 2, and gave me the "DRIVER_IRQL_NOT_LESS_ OR_EQUAL" error on the BSOD. When restarting, I got a screen that listed a bunch of my system info and at the bottom said checksum bad error (something like that). So I tried a suggestion I saw online of changing the onboard battery as it may have gone out. That didn't seem to work either: so I reformatted.
I've attached the files to this thread. This is my most desperate hour... Help me windows seven forums, you're my only hope.

My System SpecsSystem Spec
.

20 Oct 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by relliott1 View Post
I'm running Windows 7 Ultimate x64, and its a full retail version. The hardware is less than six months old, as well as the OS installation, but I just reformatted and installed again hoping it might help (alas: it didn't).
This is the first time I've encountered this issue, and I haven't recently changed/added/removed any hardware except for adding RAM a little more than a month ago. It started while I was in Team Fortress 2, and gave me the "DRIVER_IRQL_NOT_LESS_ OR_EQUAL" error on the BSOD. When restarting, I got a screen that listed a bunch of my system info and at the bottom said checksum bad error (something like that). So I tried a suggestion I saw online of changing the onboard battery as it may have gone out. That didn't seem to work either: so I reformatted.
I've attached the files to this thread. This is my most desperate hour... Help me windows seven forums, you're my only hope.
No DMP files included in upload try this method

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
20 Oct 2011   #3

Windows 7 Ultimate x64
 
 

I setup the minidump file as instructed, but it was empty already. So I tried getting it to crash again: this time all I got was a blue screen with no data on it. So after rebooting again, I went into safe mode to see if it had performed the minidump but the folder is still empty. Did I miss something or should I just keep trying to get it to crash?

Also forgot to list some of my specs:
MSI 870-G45 AM3 AMD 770 ATX AMD Motherboard
Athlon II X4 630 Quad CPU
ATi Radeon 5850 Video Card
G.SKILL Ripjaws Series 16GB (4 x 4GB) 240-Pin DDR3 SDRAM DDR3 1066
My System SpecsSystem Spec
.


20 Oct 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by relliott1 View Post
I setup the minidump file as instructed, but it was empty already. So I tried getting it to crash again: this time all I got was a blue screen with no data on it. So after rebooting again, I went into safe mode to see if it had performed the minidump but the folder is still empty. Did I miss something or should I just keep trying to get it to crash?

Also forgot to list some of my specs:
MSI 870-G45 AM3 AMD 770 ATX AMD Motherboard
Athlon II X4 630 Quad CPU
ATi Radeon 5850 Video Card
G.SKILL Ripjaws Series 16GB (4 x 4GB) 240-Pin DDR3 SDRAM DDR3 1066
Do you have a page file on the same HD as the OS?

Do you have a reg cleaner running?
My System SpecsSystem Spec
20 Oct 2011   #5

Windows 7 Ultimate x64
 
 

Not sure about a page file (I'm OK with computers, just not sure what it is ) Only one 1TB HD installed, though.
And no, no reg cleaners that I know of as this is a fresh reformat of Windows as of yesterday.
My System SpecsSystem Spec
20 Oct 2011   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by relliott1 View Post
Not sure about a page file (I'm OK with computers, just not sure what it is ) Only one 1TB HD installed, though.
And no, no reg cleaners that I know of as this is a fresh reformat of Windows as of yesterday.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
20 Oct 2011   #7

Windows 7 Ultimate x64
 
 

I definitely set up the minidump as per directed, but it was still empty after I did the process (and after crashing again). I'll try to get the error again though.

EDIT: so I can't get a BSOD for some reason now. When my system crashes: it simply shows a frozen screen (and kills my ears with headphones on). Also, still no data getting put into the c:/windows/minidump folder. I know without that file you guys can't give much help, so I'll keep trying to get it to work.
My System SpecsSystem Spec
20 Oct 2011   #8

Windows 7 Ultimate x64
 
 

I just found a .DMP file by searching my windows folder. There is a memory.DMP in C:/windows, could that be it? Its rather large (600mb).

Here is the zip with it just in case it is what I've been looking for:http://raelliott.com/uploads/Documents.rar
My System SpecsSystem Spec
20 Oct 2011   #9

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by relliott1 View Post
I just found a .DMP file by searching my windows folder. There is a memory.DMP in C:/windows, could that be it? Its rather large (600mb).

Here is the zip with it just in case it is what I've been looking for:http://raelliott.com/uploads/Documents.rar
If the control panel is not configured correctly that is where they end up. They overwrite every crash so there is no pattern. May take a while to download


Be right back

Sorry but that DMP is corrupt. No usable information.

Have you checked in event viewer to see if the crashes are lodged?



There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Event viewer (local) and look for the critical errors listed in the last day, week, etc. Then go to the windows log>application tab. Finally the windows Logs>system tabs.

You want to look for all errors (they have red in the left column ).

When you find them you want to look for all errors that say that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.
My System SpecsSystem Spec
20 Oct 2011   #10

Windows 7 Ultimate x64
 
 

Error, Time, Source, ID
Error 10/20/2011 12:22:34 PM Kernel-EventTracing 3 Session
Error 10/20/2011 2:56:41 PM Disk 11 None
Error 10/20/2011 8:25:31 AM SideBySide 33 None
Critical 10/19/2011 11:16:04 PM Kernel-Power 41 (63)
Error 10/20/2011 1:13:55 PM Application Error 1000 (100)
Error 10/19/2011 11:16:27 PM BugCheck 1001 None
Error 10/20/2011 11:54:16 AM Dhcp-Client 1002 Address Configuration State Event
Error 10/19/2011 11:16:27 PM BugCheck 1005 None
Error 10/20/2011 3:52:42 PM Eventlog 1101 Event processing
Error 10/20/2011 3:52:42 PM EventLog 6008 None
Error 10/19/2011 6:23:44 PM Service Control Manager 7000 None
Error 10/20/2011 12:18:48 PM Service Control Manager 7001 None
Error 10/19/2011 6:23:44 PM Service Control Manager 7009 None
Error 10/20/2011 12:22:47 PM Service Control Manager 7023 None
Error 10/20/2011 1:51:15 PM Service Control Manager 7026 None
Error 10/20/2011 12:19:01 PM DistributedCOM 10005 None
Error 10/20/2011 8:25:31 AM SideBySide 33 None
My System SpecsSystem Spec
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 BSOD playing Team Fortress 2/using After Effects cs5.5





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