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Windows 7: Blue Screen, please help

03 Aug 2009   #1
matus

Windows 7
 
 
Blue Screen, please help

Hello,
I have installed a Windows 7 a few days ago and I had more than 15 blue screens. I found on the internet an article to find what causes the BSOD. I did it as they said, and result was, that my wi-fi card driver is wrong (windows can't handle it. I used the verifer.exe, and after reboot I wasn't able to run Win, so I went to the Safe mode and I 've delete the setting from verifer.exe).. So I uninstalled the drivers, and I thought, that its gonna be ok, but in 1 hour the BSOD found me again. So I decide to install that wi-fi card driver back, so I will be able to use internet. Now, I am really confused, what's causing the BSOD.
The ussual report from BSOD is:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 19
BCP1: 00000020
BCP2: 84348230
BCP3: 84348458
BCP4: 08450009
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\080309-29437-01.dmp
C:\Users\black-knight\AppData\Local\Temp\WER-65750-0.sysdata.xml

Read our privacy statement online:
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C:\Windows\system32\en-US\erofflps.txt



and I got this one, when I tried to do it as they said on the other site:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 9A595000
BCP2: 00000002
BCP3: 00000000
BCP4: 8B642013
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\080309-27500-01.dmp
C:\Users\black-knight\AppData\Local\Temp\WER-53203-0.sysdata.xml

Read our privacy statement online:
Windows 7 Pre-Release (Release Candidate) Privacy Statement Highlights

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


When I tried to open the .xml file to see the report, I didn't find it there (I just copied the address to link bar, and then I went to that folder and nothing have been there (I enabled the hidden folders/files.))


I like Win7, but is pointless for me to using it, if I get the BSOD and all work get lost.
Please, let me know, if you need some other details to help me to solve this problem.

Thank you very much

--
Matus


My System SpecsSystem Spec
.
03 Aug 2009   #2
usasma
Microsoft MVP

 
 

To diagnose the BSOD, use the instructions here: Diagnosing Bsod's (originally posted 02Oct08) - Vox

FWIW - the most useful memory dumps will be the one's that occurred when the Driver Verifier was running.

Copy the results of the analysis to your next post so we can have a look at it.
My System SpecsSystem Spec
Reply

 Blue Screen, please help




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