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Windows 7: Blue screen error, Locale ID: 1033


22 Oct 2011   #1

Windows 7 ultimate 32 bit
 
 
Blue screen error, Locale ID: 1033

DearTeam,

I have compaq presario note book CQ-42 462 TU.
Configuration: i5-460m,3GBDR3 RAM,320 GB HARD DISK.
OS:WINDOWS 7 Ultimate,32 Bit
Few days before my laptop hangs and displays blue screen error. Details are mentioned below.Can you tell me why this occurs ?and how to resolve this error?







Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: c000021a
BCP1: AF0ECC60
BCP2: C0000006
BCP3: 778F91A5
BCP4: 0192ED58
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\102011-9937-01.dmp
C:\Users\Compaq\AppData\Local\Temp\WER-41823-0.sysdata.xml

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My System SpecsSystem Spec
.

22 Oct 2011   #2

Windows 7 Ultimate 64bit SP1
 
 

My System SpecsSystem Spec
23 Oct 2011   #3

Windows 7 ultimate 32 bit
 
 

Details are attached..
My System SpecsSystem Spec
.


24 Oct 2011   #4

Windows 7 Ultimate 64bit SP1
 
 

Run SFC /SCANNOW Command - System File Checker You may need to run it 2-3 times to "fix" everything.


Download install and update SUPERAntiSpyware.com - Downloading File


Restart in safe mode and full scan with superantispyware.



Finish with these steps and post back with any results.
My System SpecsSystem Spec
24 Oct 2011   #5

Windows 7 ultimate 32 bit
 
 

i have scanned laptop in safe mode with superantispyware.Scan logs are attached.
two tracking cookies are found which are quarentined.Now what i have to do?
I have purchased this laptop 6 months back.Till date this problem occurs 6 to 7 times.i have reinstalled windows two times.
pls suggest...
Thanks in advance.
My System SpecsSystem Spec
24 Oct 2011   #6

Windows 7 Ultimate 64bit SP1
 
 

Did you run?

SFC /SCANNOW Command - System File Checker You may need to run it 2-3 times to "fix" everything.
My System SpecsSystem Spec
24 Oct 2011   #7

Windows 7 ultimate 32 bit
 
 

yes sir..i run it 3 times
My System SpecsSystem Spec
24 Oct 2011   #8

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by Lara2011 View Post
yes sir..i run it 3 times
Results from the scan?

Did you had\have any new bsod?
My System SpecsSystem Spec
24 Oct 2011   #9

Windows 7 ultimate 32 bit
 
 

scan results i have attached with previous comment..it shows two Adware.Tracking Cookie found and i have quarentined it.Can i delete these cookies?

No new BSD after that..but it happens around 6-7 times since last 6 months...
My System SpecsSystem Spec
24 Oct 2011   #10

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by Lara2011 View Post
scan results i have attached with previous comment..it shows two Adware.Tracking Cookie found and i have quarentined it.Can i delete these cookies?

No new BSD after that..but it happens around 6-7 times since last 6 months...
I edit my post:

Ok,if you finished with superantispyware scan and sfc scan we must wait for results.
My System SpecsSystem Spec
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 Blue screen error, Locale ID: 1033




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