
Quote: Originally Posted by
bunyip
Greetings from Adelaide South Australia,city of churches and bizarre murder capital of Australia.(really) Also recently voted the world's sixth most livable city.
I have an Acer Aspire all-in-one, model Z7561. Running Windows 7 Home Premium 64 bit. Purchased Monday October 17 2011,so is still under warranty.
Blue screen on start up,but recovered and is running fine right now.
An app called "Blue Screen View' shows the error is caused by ;nt kernel & system.
Driver corrupt (ntosknl.exe)
I guess I need a new driver.any suggestions will be most welcome.
My skill level:semi-computer literate. By that I mean I can pretty much get my computer to do what I want, and can usually (eventually) fix faults,although I sometimes need help.
PS I have an app called 'Slimdrivers' whic has identified 17 out of date
drivers. I don't want to install all of them ,just this one.But,I can't recognise it on the list.Any suggestions would be welcome.Would also welcome suggestions for any first rate (FREE) driver repair/update software
We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.
The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.