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Windows 7: BSOD a few times a day

22 Oct 2011   #1
threetothem

Windows 7 Home Premium x64
 
 
BSOD a few times a day

Hey guys,

Hopefully I can find a solution on here. I recently ordered this computer from NCIX (had it built by them) and installed the OS and all drivers myself.

The crashes are either straight to the BSOD or BSOD comes shortly after everything starts freezing (one application after another) or everything starts to freeze, the screen goes into a Windows update looking screen which reads (Windows Security Peformance Check or something like that) and BSODs after that.

Computer Specs:

Windows 7 Home Premium x64
i7 2600
Gigabyte Z68XP-UD4-B3
Corsair CMZ16GX3M4A1600C9 Vengeance 16GB
Gigabyte Radeon HD 6870
OCZ Vertex 3 Max Iops 120GB SSD (PRimary)
Seagate Momentus XT 500GB Solid State Hybrid SATA (Storage)
Corsair TX750 V2 750W

Attached is a zip of the dump.

Any help is much appreciated.


My System SpecsSystem Spec
.
22 Oct 2011   #2
cluberti

Windows 10 Pro x64
 
 

Note the upload you provided had no dump files - please make sure your system is configured to create at least a small dump (sysdm.cpl > Advanced tab > Startup and Recovery "Settings" button), although a Kernel memory dump is better; also, you should have your system configured to have a paging file on the same volume as the \Windows folder, and it should be at least large enough to hold a memory dump, sizing it to the same size as the amount of RAM in the system is preferable (again, sysdm.cpl > Advanced tab > Performance "Settings" button > Advanced tab > Change button - the best option is to have "Automatically manage paging size for all drives" checked).

You might want to check your \Windows folder or \Windows\minidump folder for *.dmp files.
My System SpecsSystem Spec
22 Oct 2011   #3
threetothem

Windows 7 Home Premium x64
 
 

Thanks for the quick reply.

I checked my Startup and Recovery settings and it is already set to a kernel memory dump. I also checked the PErformance settings and the paging size is set to the same size as the ram (16 G) however when I go to the Windows folder I cannot find a single .dmp file, nor can I find a minidump directory. Additionally when I search the entire system for any .dmp file I don't get a single result. ???
My System SpecsSystem Spec
.

23 Oct 2011   #4
cluberti

Windows 10 Pro x64
 
 

Try disabling the pagefile entirely, reboot, and then set it back on and reboot again. I have seen that work more than a few times...
My System SpecsSystem Spec
24 Oct 2011   #5
threetothem

Windows 7 Home Premium x64
 
 

I've disabled the pagefile, rebooted, re-enabled, rebooted. There is no .dmp file but I'm guessing one will only be generated once the system crashes again?

I did have another BSOD about an hour before I did as you suggested. I wrote down the details. I tried to Google for them but no results came up.

STOP: 0x000000F4

0x0000000000000003, 0xFFFFFA8011665910, 0xFFFFFA8011665BF0, 0xFFFFF80002FCA8B0
My System SpecsSystem Spec
24 Oct 2011   #6
cluberti

Windows 10 Pro x64
 
 

Well, a stop 0xF4 is CRITICAL_OBJECT_TERMINATION, which can indeed result in a dump file not getting created (especially if the process crashing is csrss.exe - that takes the security subsystem down with it, which can end up with no .dmp file being generated). If you take a historic look into your event logs, can you determine when this particular issue started? Since we're not likely to get a dump file, we're gonna have to find or figure about when this started, and then determine what (if anything) changed at that point.
My System SpecsSystem Spec
24 Oct 2011   #7
threetothem

Windows 7 Home Premium x64
 
 

When you say a "historic look into my event logs" are you referring to physical log files I could access or just the history of these crashes?

As far as when they started, it was right after I installed all the software on it.

I received the computer built with the exception of having the video card in it about 5 weeks ago. I put the video card in, installed Windows on it, installed the video drivers on it and installed all my software.

As for the software there isn't much to it. Photoshop, Dreamweaver, Illustrator, Skype, Steam and Word are pretty much it.

The crashes started happening from day one as far as I can remember. I was also connected to the internet through Wifi for the last 3 weeks. About 2 weeks ago I bought a media bridge to connect a voip phone as well as get a better wifi signal. The bridge provides a physical cable to the computer, and only then did I realize that lan drivers were never installed, nor were any drivers from the mobo disk. I put the disk in and installed all the drivers available on the disk.

I don't think that the crashes are caused because the drivers off the mobo disk were not the first thing installed. Each BSOD happens either immediately, or after programs start freezing one after another, and from what I recall it's always the 0xF4 and it usually says that the crash log is being created, and then it says that it failed to create the crash log.

Not sure where to go from here. Would a memtest help?
My System SpecsSystem Spec
24 Oct 2011   #8
cluberti

Windows 10 Pro x64
 
 

Well, if you can remove the OS from the fracas and check the hardware, that's always preferable on problems we see when it started from virtually day 1. Hopefully it's just a Windows load issue, but yes, testing your hardware (starting with memory) is a really good idea.
My System SpecsSystem Spec
25 Oct 2011   #9
threetothem

Windows 7 Home Premium x64
 
 

What do you mean by "remove the OS from the fracas?)

I ran memtest overnight....6 passes and everything was fine. No errors.
My System SpecsSystem Spec
01 Nov 2011   #10
threetothem

Windows 7 Home Premium x64
 
 

Just got another BSOD this time it looked like a dump was being made, and then

"physical memory dump failed with status 0x6000009C"

I also got a BSOD yesterday when steam provided to update video drivers, and crashed during the update. When I rebooted vid drivers were gone, so I installed the newest available AMD drivers, and did not have a BSOD all day. I thought that it may have been video driver issues as no BSOD in a full day has yet to happen, and just now bam, once again.

This is getting frustrating, specifically because I can't get a dump.
My System SpecsSystem Spec
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 BSOD a few times a day




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