BSOD - Potential Clash With Skype. Unrecognised BCP3 & BCP4 codes


  1. Posts : 2
    WIndows 7
       #1

    BSOD - Potential Clash With Skype. Unrecognised BCP3 & BCP4 codes


    Have Googled the various error codes, and can't find a match for the codes BCP3: 858F918C and BCP4: 82A1AD60, so assume this is a new BSOD?

    The files, and Health Check ZIP is attached below.

    If any one can help me understand how to resolve this. Thanks.
    Code:
    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7601.2.1.0.256.1
      Locale ID:    2057
    
    Additional information about the problem:
      BCCode:    f4
      BCP1:    00000003
      BCP2:    858F9020
      BCP3:    858F918C
      BCP4:    82A1AD60
      OS Version:    6_1_7601
      Service Pack:    1_0
      Product:    256_1

    Machine is a Fujitsu Siemens, 2 years oldWIN7 64bit, 2gRam, 250G HD.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    lenasjogren said:
    Have Googled the various error codes, and can't find a match for the codes BCP3: 858F918C and BCP4: 82A1AD60, so assume this is a new BSOD?

    The files, and Health Check ZIP is attached below.

    If any one can help me understand how to resolve this. Thanks.
    Code:
    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7601.2.1.0.256.1
      Locale ID:    2057
    
    Additional information about the problem:
      BCCode:    f4
      BCP1:    00000003
      BCP2:    858F9020
      BCP3:    858F918C
      BCP4:    82A1AD60
      OS Version:    6_1_7601
      Service Pack:    1_0
      Product:    256_1
    Machine is a Fujitsu Siemens, 2 years oldWIN7 64bit, 2gRam, 250G HD.
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      My Computer


  3. Posts : 2
    WIndows 7
    Thread Starter
       #3

    TA MUCH x


    Thanks much for your help, will do as you suggest.

    Where did you see the info in those files?

    PS: Thanks for the links.
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    lenasjogren said:
    Thanks much for your help, will do as you suggest.

    Where did you see the info in those files?

    PS: Thanks for the links.
    My pleasure. The probable cause (fairly definite here) is found in the DMP files (which are a log of the crash) and when viewed in Win DB an experienced analyst can tell many things about the activity of the system during the crash.

    Glad I had the links
      My Computer


 

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