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Windows 7: BSOD when booting Windows 7


25 Oct 2011   #1

Windows 7 Ultimate SP1 64-bit
 
 
BSOD when booting Windows 7

Quote   Quote: Originally Posted by Legolas13 View Post
Hi there ! I'm new here and I'm afraid I have an error that's been going on for some months now. I am starting to think it's from the video card, since last night I added another display and today when I tried to run Star Wars The Force Unleashed (2008) it gave me the BSOD. Here is the error afetr restart:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 0000388C
BCP2: 00000002
BCP3: 00000001
BCP4: 82C7A03D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\100411-17050-01.dmp
C:\Users\Legolas\AppData\Local\Temp\WER-49623-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I have attached all the requested files.

I am using Windows 7 Ultimate 32-bit since December 2010, before that I used Windows XP SP2.
Windwos 7 is full retail version. The motherboard, cooler, PSU abd RAM have been added in December 2010, replacing the old ones. The video card has been added in July 2009, replacing a NVIDIA GeForce 5500. The last Windows reinstall was in April 2011.

Please advise.
After this issue appeared to be fixed by removing Daemon Tools and replacing Avast with Microsoft Security Essentials, the PC worked fine for about a while. A few days ago, howeever I started having BSODs when booting Windows. Initially I tried a system repair, but when it was over and restarted the BSOD occured again ! This time, Windows was unable to repair the system and just continued showing the "Repairing system" window for about a half hour.

The system specs are all the same, nothing has changed. I have attached the required info.

My System SpecsSystem Spec
.

25 Oct 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Legolas13 View Post
Quote   Quote: Originally Posted by Legolas13 View Post
Hi there ! I'm new here and I'm afraid I have an error that's been going on for some months now. I am starting to think it's from the video card, since last night I added another display and today when I tried to run Star Wars The Force Unleashed (2008) it gave me the BSOD. Here is the error afetr restart:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 0000388C
BCP2: 00000002
BCP3: 00000001
BCP4: 82C7A03D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\100411-17050-01.dmp
C:\Users\Legolas\AppData\Local\Temp\WER-49623-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I have attached all the requested files.

I am using Windows 7 Ultimate 32-bit since December 2010, before that I used Windows XP SP2.
Windwos 7 is full retail version. The motherboard, cooler, PSU abd RAM have been added in December 2010, replacing the old ones. The video card has been added in July 2009, replacing a NVIDIA GeForce 5500. The last Windows reinstall was in April 2011.

Please advise.
After this issue appeared to be fixed by removing Daemon Tools and replacing Avast with Microsoft Security Essentials, the PC worked fine for about a while. A few days ago, howeever I started having BSODs when booting Windows. Initially I tried a system repair, but when it was over and restarted the BSOD occured again ! This time, Windows was unable to repair the system and just continued showing the "Repairing system" window for about a half hour.

The system specs are all the same, nothing has changed. I have attached the required info.

Memory corruption (possibly by ATITool.sys). Please run these two tests



1-Memtest.


*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool


*Boot from the CD, and leave it running for at least 5 or 6 passes.


Just remember, a be either bad RAM or a bad motherboard slot.


Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+



2-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
25 Oct 2011   #3

Windows 7 Ultimate SP1 64-bit
 
 

Thank you for the quick repsonse. I started MemTest when I got home from work. It is currently at Pass 2, so far no errors detected. Will keep you updated.
My System SpecsSystem Spec
.


25 Oct 2011   #4

Windows 7 Ultimate SP1 64-bit
 
 

Memory test in complete. Left it for 6 passes. Took the atatched pic at the start of pass 6. No errors whatsoever. However, when I stopped the Memtest and the PC restarted, it went directly to the Launch Startup Repair/Start Windows Normally screen.

Gonna do the drivers test in the weekend since I have work 9 hours a day until then, so I wont be at home to keep an eye on the PC.
My System SpecsSystem Spec
28 Oct 2011   #5

Windows 7 Ultimate SP1 64-bit
 
 

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
I have done everything here. After restarting, the BSOD appeared. I selected a Restore point in the Repair WIndwos menu. After another restart, it crashed in BSOD again. Right now I am in Safe Mode. It's the only way it works. Should I try starting Windows with the Repair Disc I made ?

zAlso, here is the info provided by Windows 7 after I entered Safe Mode:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: cd
BCP1: 8BA9D000
BCP2: 00000000
BCP3: 82E2E1C2
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\102911-19874-01.dmp
C:\Users\Legolas\AppData\Local\Temp\WER-33041-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

My System SpecsSystem Spec
Reply

 BSOD when booting Windows 7




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