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Windows 7: Alienware BSOD problem while gaming

25 Oct 2011   #1
zykis

Windows 7 Home Premium 64bit
 
 
Alienware BSOD problem while gaming

I can't remember when/how the problem started occuring...

It basically happens when I'm gaming (which is what I use my laptop 90% for), hasn't ever occured when I'm not gaming.

When I have a fullscreen game application running and I try to tab out, i will have a 99% chance to BSOD. It also occurs sometimes just randomly during gaming.

attached is my minidump file.. Please help.


My System SpecsSystem Spec
.
25 Oct 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by zykis View Post
I can't remember when/how the problem started occuring...

It basically happens when I'm gaming (which is what I use my laptop 90% for), hasn't ever occured when I'm not gaming.

When I have a fullscreen game application running and I try to tab out, i will have a 99% chance to BSOD. It also occurs sometimes just randomly during gaming.

attached is my minidump file.. Please help.

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
Reply

 Alienware BSOD problem while gaming




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