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Windows 7: BSOD when connecting to internet win32k.sys


25 Oct 2011   #1

Windows 7 Home Premium 32bit
 
 
BSOD when connecting to internet win32k.sys

Hey i recently just got the blue screen of death, there are a number of problems which are visible. Firstly, when i open up the task manager the processes table and the menu bars and tabs are all blank, so i dont know whats going on or what im pressing. I tried installing zonealarm, but i couldnot scroll down to agree with the licensing terms, AND the i agree, disagree, cancel boxes were blank so ididnt know what i was pressing.
Another thing is when i run IE i can connect to the internet, but when i go to google and try run a search the window crashes. But if i go to bing, the window is fine and i can search. If i go to the official windows support forum it crashes, but say coming here is fine, and if i open up mozilla firefox, that is where i completely get a bluescreen and the laptop resets.
So i really dont know whats going on and whats happening can anyone help please?
I have uploaded my minidumps file and thanks beforehand let me know if you need anything else!!

My System SpecsSystem Spec
.

25 Oct 2011   #2

Windows 7 Home Premium 32bit
 
 

Furthermore, on my task manager, at the bottom I can see I have over 80 processes running
My System SpecsSystem Spec
26 Oct 2011   #3

Windows 7 Home Premium 32bit
 
 

Can anyone help me with this?? It seems that it loooks as though its solved but i can assure you it isnt solved at all plus i havent marked the thread as solved either
My System SpecsSystem Spec
.


26 Oct 2011   #4

Windows 7 Home Premium 32bit
 
 

Problem Signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Info About The Problem:
BCCode: 19
BCP1: 00000020
BCP2: FF9369E8
BCP3: FF936A18
BCP4: 4A060051
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files That Help Describe The Problem:
C:\Windows\Minidump\102311-60762-01.dmp
C:\Users\Parent\AppData\Local\Temp\WER-128825-0.sysdata.xml


bit more info on the problem
My System SpecsSystem Spec
27 Oct 2011   #5

Windows 7 Home Premium 32bit
 
 

Any help?
My System SpecsSystem Spec
Reply

 BSOD when connecting to internet win32k.sys




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