New
#1
Boots ok but freezes and BSOD shortly after
Hello, I hope someone can help with a problem I'm having.
After updating Comodo Firewall and Adobe Flash Player, my PC started freezing about 1 min. or two after start-up. I'd open up Firefox and start browsing for a bit and then my computer would grind to a halt. I could still move the mouse around and icons would "highlight" but the PC otherwise didn't respond.
Things I've done:
- I've tried uninstalling and re-installing Comodo and Avast because I thought those two programs were most likely to be causing the problem but that didn't help.
- PC seems ok in Safe Mode
- Right now, I'm currently running the computer with only Avast and Windows Firewall (disabled all other non-Microsoft services and start-up items in msconfig) and my PC actually seems ok so far... but I'd still like to know if I can identify a specific cause so it doesn't happen again later.
Here's an example of the error message I get from a BSOD and I've also attached the files recommended on the BSOD posting page. Thanks so much!
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 50
BCP1: FFFFF800000000F0
BCP2: 0000000000000000
BCP3: FFFFF800032BDB9A
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\102611-45848-01.dmp
C:\Users\Ji\AppData\Local\Temp\WER-71448-0.sysdata.xml
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